Company

Clintons Motor GroupSee more

addressAddressCampbelltown, NSW
type Form of workFull time
CategoryAccounting & Finance

Job description

About the Business

Clintons Toyota is a privately owned car dealership proudly located in the Macarthur Region, we recognise that success in our community comes through our people and the exceptional service they provide to our customers.

An opportunity has been created for a Customer Service Advisor position at our Service Excellence award winning Campbelltown and Gregory Hills site. 

To be successful:

  • Strong hospitality skillset, with a customer-centric mindset.
  • A passion for customer service and drive to exceed customer expectations.
  • High level of communication skills, incorporating written and oral communication, influencing and negotiation skills.
  • Proven experience meeting and/or overachieving Customer Satisfaction Targets
  • Ability to build effective relationships with team members and customers.
  • Decision making skills.
  • Excellent time management skills.

Tasks and Responsibilities

Your responsibilities will include (but not limited to):

  • Provide excellent customer service.
  • Promote the dealers service departments capabilities and strengths by taking guest enquiries and service bookings.
  • Determine customers’ needs and communicate these to the service shop and deliver the vehicle on time.
  • Preparing repair orders for future bookings
  • Provide clear cost estimates of work to be done.
  • Monitor the work progress and keep customers informed of changes to cost and or completion times within departmental KPI times.
  • Take all necessary actions to resolve customer complaints in the shortest possible time.
  • Carry out the service delivery to the customer with a high emphasis on clear job explanation and associated charges.
  • Carry out all tasks required according to standard work procedures.

Benefits

4K Automotive provides opportunities for all team members to have a long and rewarding career.

We offer:

  • Competitive remuneration packages - car allowance payable 
  • Attractive commission & bonus schemes
  • Comprehensive Induction Program
  • Ongoing Product training
  • Individual career development plans, including internal peer support and external coaching
  • Staff discounts
  • State of the art working environment
  • EAP Services

Our Service Department is open 7.30am - 5.00pm weekdays. To assist our guests we are open 7.30am - 12.30pm Saturdays which is on a rotating roster, typically one on then one off. 

 Important Information

  • Only shortlisted candidates will be contacted
  • To be considered for the position applicants must have full working rights.

At Clintons, we value diversity, equality and inclusion, we are committed to providing work environments where everyone is included and treated fairly and with respect.

Refer code: 1680981. Clintons Motor Group - The previous day - 2024-03-06 18:09

Clintons Motor Group

Campbelltown, NSW
Jobs feed

Store Manager

Bob Jane T-Marts

Eltham, VIC

Site Supervisor - Demolition/Asbestos

Irt Group

Brisbane, QLD

Retail Store Manager

Just Jeans

Mackay, QLD

Store Manager

Brand Collective

North Lakes, QLD

Store Manager

The Bento Buzz

Ashmore, QLD

Multi-Site Store Manager

Bonds

Indooroopilly, QLD

Store Manager | Arndale

Global Retail Brands

Brisbane, QLD

Coomera - Store Manager - Westfield Coomera

Universal Store

Coomera, QLD

Store Manager - Gympie

The Reject Shop

Gympie, QLD

Share jobs with friends

Related jobs

Service Advisor

Advisor – Enhancing programs & services (Sydney)

Centre For Evidence And Implementation

Sydney, NSW

just now - seen

Senior Advisor, Safety and Wellbeing

Nsw Department Of Customer Service

Parramatta, NSW

just now - seen

Service Management Advisor

Unisys

Rhodes, NSW

just now - seen

Advisor – Enhancing programs & services (Sydney)

Centre For Evidence And Implementation

Sydney, NSW

just now - seen

Service Advisor

Sydney Rv

Penrith, NSW

9 hours ago - seen

Service Advisor

Servco Australia

Artarmon, NSW

9 hours ago - seen

Customer Service Advisor

Charterhouse

North Shore, NSW

9 hours ago - seen

Automotive Service Advisor- North Shore Honda

Scotts Motor Group

Artarmon, NSW

9 hours ago - seen

Commercial Service Advisor

Mercedes-Benz Seven Hills

Seven Hills, NSW

9 hours ago - seen

Customer Service Advisor

Charterhouse

North Sydney, NSW

9 hours ago - seen

Service Advisor

Eagers Automotive Limited

Prospect, NSW

9 hours ago - seen

Service Advisor

Autopact

Dubbo, NSW

9 hours ago - seen

Automotive Service Advisor | Customer Experience Focus

Phil Gilbert Motor Group

Lidcombe, NSW

9 hours ago - seen

Mercedes-Benz Service Advisor

West Orange Motors

Dubbo, NSW

9 hours ago - seen

Senior Service Advisor

Next Level Personnel

Sydney, NSW

9 hours ago - seen

Service Advisor

Palmira Holdings Enterprises Pty Ltd

Ulladulla, NSW

9 hours ago - seen

Service Advisor

Elnford Pty Ltd

Tuggerah, NSW

9 hours ago - seen