Job description
About Us: At Melville Volkswagen, we're not just about selling cars; we're about creating exceptional experiences for our customers at every touchpoint. As a trusted Volkswagen dealership in the heart of Melville, we take pride in delivering top-notch service and building lasting relationships with our community. Join us and be a part of an exciting team dedicated to excellence in automotive service. Position Overview:We are currently seeking a passionate and customer-focused Service Advisor to join our team. As a Service Advisor at Melville Volkswagen, you'll be the friendly face and expert guide for our customers as they navigate their vehicle service needs. If you thrive in a fast-paced environment, love working with people, and have a passion for cars, this is the perfect opportunity for you! Melville Volkswagen are seeking a customer focused Automotive Service Advisor for an exciting opportunity to join our vibrant Service Department. To be considered, you will excel at establishing strong long-term relationships thereby creating outstanding customer confidence and continuously maximising guest satisfaction. You will also act as a passionate, brand ambassador consistently promoting the highest standards of courtesy and integrity when interacting with our Service Customers. This is an unparalleled career advancing opportunity for a hardworking, articulate and career focused Automotive Service Advisor to develop their career within our progressive, forward thinking Automotive Group.No Experience? No Worries! If you are a genuine team player with a 'can-do' customer-centric attitude and good work ethic, we will provide a training to suit. Requirements:Previous experience in automotive service advising or a related customer service role preferred – not essential. Exceptional communication and interpersonal skills. Strong organizational abilities and attention to detail. Knowledge of automotive systems and components is a plus. Ability to thrive in a fast-paced, team-oriented environment. Positive attitude and a genuine passion for providing outstanding customer service. Career focused, resilient and a drive to succeed. Computer literate with strong accuracy and attention to detail Full WA drivers’ licence is essential. YOU: Outstanding communication skills and commitment to delivering an unparalleled level of customer service. Excellent listening and problem-solving skills. Exceptional organisational and time management skills with the ability to multi-task. Enthusiastic, friendly and proactive demeanour with a helpful attitude. Previous experience as a Service Advisor is highly regarded. What's in it for YOU Exciting, fast paced and rewarding career move Competitive salary package + Incentives + Benefits $$$ Company vehicle Ongoing training and fantastic career development opportunities Amazing company culture with a supportive management team Develop your skills & grow with the group Are you ready to join the very best in the industry and take your career to the next level? Email your cover letter and resume to us by clicking 'Apply'. *Due to the number of applications, we will be only contacting those who have been shortlisted Please note: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.