Service Advisor

Benefits:

• Competitive salary and performance-based incentives. 
• Option to drive one of our prestigious company cars
• A supportive and collaborative work environment
• Employee discounts on vehicle purchases and services

If you are passionate about cars and dedicated to delivering outstanding customer experiences, we want to hear from you! Join Darwin Motor Group and become a key player in our continued success.

Company: Darwin Motor Group

Are you an experienced Service Advisor ready to elevate your career to new heights?

Join the dynamic team at Darwin Motor Group in the Northern Territory, and experience the our unique lifestyle.

We not only pay well but also offer relocation assistance and career advancement opportunities.

This an extraordinary opportunity for the right applicant.

Bring the family and enjoy all the NT has to offer

Position Overview: As a Service Advisor, you will play a crucial role in providing top-notch service to our valued customers. You will be the bridge between our customers and our expert service technicians, ensuring a seamless and satisfying experience for all.

Responsibilities:

• Greet customers warmly and professionally. 
• Listen to customer concerns and vehicle issues with empathy and attention to detail. 
• Schedule service appointments and coordinate vehicle repairs efficiently. 
• Provide accurate estimates and explanations of necessary services and repairs. 
• Communicate effectively with customers regarding service progress and updates. 
• Handle customer inquiries and resolve issues promptly and courteously. 
• Ensure that the service department operates smoothly and efficiently. 
• Collaborate with service technicians and parts department to ensure timely completion of repairs. 
• Maintain accurate records and documentation. 
• Uphold our commitment to excellent customer service and satisfaction.

Qualifications:

• Proven experience as a Service Advisor in the automotive industry. 
• Exceptional customer service and communication skills. 
• Strong organizational and multitasking abilities. 
• Knowledge of automotive systems and repair procedures. 
• Proficient with computer software and service management systems. 
• Team player with a positive attitude and problem-solving skills.

Apply Now and Drive Your Career Forward!

If you want to discuss further, please call 08 8946 44***or email *******@dmgnt.com.au.