AddressService Advisor - Harley Heaven
About Us:
We are proud to be Harley-Davidson dealers. Harley Heaven is one of the largest Harley-Davidson Dealerships in Australia. We have been Harley-Davidson dealers for over 40 years and have Harley-Davidson dealerships in Adelaide, Dandenong, Melbourne, Ringwood, Sydney, Western Sydney & Perth.
We have a commitment to our employees to guide professional development and personal growth, and a believe their success is an integral part of our business's prosperity.
About the Role:
As the Service Advisor, you will play a key role in assisting the Service Team to ensure we maintain smooth and efficient processes with high customer satisfaction.
- Day-to-day duties include but are not limited to:
- Intake customers’ motorcycles and diagnose problems and service needs.
- Schedule work and assign jobs to service technicians.
- Estimate costs and completion times at the point of sale.
- Clear and direct communication with customers
- Warranty
- dispatch duties / parts
About you:
- Exceptional customer service skills.
- Outstanding verbal and written communication skills.
- Strong administration and organisational skills
- You will have great motorcycle technical knowledge.
What we offer:
- Attractive Salary & Commission Structure
- Ongoing training and support from the management team
- Staff Discounts that the passionate motorcyclist will love!!
- Experience and qualified team!
If you would like to become part of the Harley Heaven PerthTeam then apply today, please email your Resume and Cover Letter to our Dealer Principal, Aaron McFadzen at **************@peterstevens.com.au
