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Form of workKestrel Recruitment is a local Recruitment and Group Training Organisation specialising in placing candidates with our clients across North East Victoria and Southern NSW within both the white and blue collar sectors. Our client is a Truck and Machinery Business based in Wagga Wagga who are looking to employ an experienced Service Advisor to join their team full time. About the RoleYour duties will include, but not be limited to:Answer questions about service outcomes, schedule and book appointments and coordinate with customers regarding vehicle and machine drop off and pick-up Maintain positive customer relationships to ensure repeat business
Prepare and review all work orders for accuracy and completeness in concerning parts, materials, and labour and customer information
Assign jobs and work areas to employees according to workshop staff, according to their skills and knowledge
Works with the Service Manager in all aspects of the Service Department. Ensure payment is received prior to machine leaving workshop or technician leaving site where work is…
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