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Form of work**About AV Trucks PTY LTD:**
AV Trucks is a leading service provider for all makes of commercial vehicles, specializing in both Iveco and Hyundai trucks. With a commitment to excellence, we take pride in delivering exceptional service to our valued customers.
**Position Overview:**
AV Trucks PTY LTD is seeking an experienced and skilled individual to join our team as a Service Advisor for our Iveco and Hyundai truck dealership in Perth. As an Experienced Service Advisor, you will play a pivotal role in ensuring the highest level of customer satisfaction, managing service appointments, and providing expert advice on both Iveco and Hyundai trucks.
**Responsibilities:**
- Greet and assist customers with professionalism and expertise.
- Schedule and coordinate service appointments, optimizing workflow.
- Provide accurate service estimates and transparent explanations of costs and timelines.
- Collaborate seamlessly with the service team to prioritise and manage repair orders.
- Demonstrate in-depth product knowledge for both Iveco and Hyundai trucks along with all other makes and models.
- Uphold excellent communication throughout the service process.
**Qualifications:**
- Proven experience as a Service Advisor, with a focus on commercial vehicles.
- Strong customer service and interpersonal skills.
- Exceptional organizational abilities and ability to thrive in a fast-paced environment.
- Extensive knowledge of heavy commercial vehicles and service requirements.
- Proficiency in computer applications, including service management software and Microsoft Office programs.
**How to Apply:**
If you are an experienced Service Advisor with a passion for customer service and possess the expertise to excel in a dealership setting, please submit your resume and cover letter to [**************@avtrucks.com.au].
AV Trucks PTY LTD is an equal opportunity employer, welcoming applications from candidates with diverse experiences.
