Address
Form of workAbout us:
Savage Motorcycles, Perth's leading multi-franchise Motorcycle Dealership representing Suzuki, KTM, Gas Gas, Yamaha and Can-Am is joining the Peter Stevens Motorcycle Retail Group of Dealerships with over 50 years of motorcycle retail experience and is one of Australia's leading family-owned and operated premium motorcycle/lifestyle business that exists to provide an exceptional end-to-end experience for our loyal and passionate customers.
We pride ourselves on having “Everything You Need for the Ride” & everything for an amazing career.
We are committed to offering career growth and opportunity, supported by a comprehensive training program.
About the Role:
This role ideally suits someone who is highly organised and has a true passion for customer service. From this passion, you have a keen understanding of how important it is to manage our customer's needs from start to finish.
You will be responsible for:
- Respond to phone/email inquiries ensuring action is taken accordingly.
- Process payments when customers collect their bikes.
- Regular contact with our customers via phone, email and in person.
- Explain to customers the fundamentals of the works carried out on their motorcycles and recommend any further improvements that would be of benefit.
- Liaise with technicians in the workshop regarding any questions customers may have.
Our ideal candidate:
- A passion for motorcycles and the desire to be successful in the role.
- Basic technical knowledge relating to automotive/motorcycles.
- Computer literacy, Microsoft Word/Excel/Outlook, Internet
- High level of attention to detail.
- Exceptional customer service skills.
In return, we offer an excellent remuneration package, awesome staff discounts and ongoing training and support.
If you believe this is the right role for you apply now to Aaron McFadzen; Dealer Principal, **************@peterstevens.com.au
