Service Advisor

Ulti-Mech Pty Ltd is a West Australian owned mechanical business with workshop locations in Newman, Port Hedland and Perth. Our core business involves the repair and maintenance of light vehicle and truck fleets.

An exciting opportunity has arisen for an experienced and energetic Service Advisor/Store Manager to join our team in Gosnells. 

Job tasks and responsibilities
 

• Liaising with customers, management, and technical staff.
• Convey all customer requirements and concerns to the workshop accurately.
• Managing the daily on flow of repair orders and invoicing.
• Possess the ability to on-sell work to customers and advise on future maintenance requirements.
• Ordering of parts and scheduling bookings for customers.
• Maintain the highest levels of customer satisfaction.
• Coordinating a small team of technicians within the store
• Meeting set KPI's and targets
• Maintaining a sound knowledge of brand products and services
• Maintaining a clean working environment for staff and customers

In return, we can offer the successful applicant an attractive salary and good conditions whilst working for a company that is continually growing and offering exciting career advancement opportunities to its employees. 

If this sounds like an opportunity for you please submit your resume by clicking on the apply now button or send your resume to:
**********@ulti-mech.com.au

Skills and experience
To be successful in this role you will need to demonstrate:
 

• vibrant personality with a 'can do' attitude,
• willingness to learn and grow,
• extensive knowledge of the automotive industry,
• excellent managerial skills,
• outstanding customer service skills,
• previous experience in managing an automotive service centre or equivalent and a proven track record in sales within the automotive industry is an essential
• C-Class drivers licence

Job benefits and perks
 

• Mobile Phone
• Vehicle/Fuel provided for work purposes
• Laptop
• Formal and Informal Training
• Cost price tooling, parts etc through our auto parts store
• Room to grow within the company, Ulti-Mech has several branches throughout WA

Applications will be highly considered for a trainee with previous industry experience to grow and expand within the business.