We are currently seeking a detail-oriented and organised Scheduler/Administrative Assistant to join our team. The Scheduler/Administrative Assistant will be responsible for managing and scheduling appointments for our technicians, as well as providing our service and sales departments administrative support to ensure the smooth operation of our business.
About Us
Since 1971 Rechenberg Security and Locksmiths has been dedicated to providing high-quality security and locksmith products and services to our customers not only in Bundaberg and Brisbane but Australia wide. We pride ourselves on our professionalism, reliability, and commitment to customer satisfaction.
Responsibilities- Schedule service/ install appointments efficiently and accurately.
- Communicate with customers to confirm appointments and provide necessary information.
- Coordinate with technicians to ensure timely and effective service delivery.
- Maintain and update scheduling software/database with accurate customer information and service details.
- Provide administrative support such as answering phones, responding to emails, preparing quotes and assisting with other office tasks as needed.
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Effective communication skills, both verbal and written.
- Proficiency in Microsoft Office suite of products.
- Ability to work well in a fast-paced environment and multitask effectively.
- Previous experience in scheduling, customer service, or administrative support preferred but not required.
If you are a motivated and organised individual looking to join a dynamic team, please submit your resume and cover letter via Seek. We look forward to hearing from you!