AddressCompany
This business is a fast-growing national security systems integrator who provide end to end security service solutions. They have seen significant growth year on year to now be known as one of the most respected companies on the market.
Located near Collingwood in Melbourne's inner suburbs, this role offers a guaranteed career path for all staff with career ambition.
Position
Due to continual growth, the position of Service Coordinator is now available. This position will hold a vital role in the field service team and reports directly to the Service Manager.
In this role, you will be responsible for and carry out the below:
- Scheduling, despatch and coordination of security technicians
- Work closely with customers as well as both internal & external stakeholders
- Inbound and outbound contact via phone and email
- Resolving enquiries and communicating with customers on the progress of job requests
- Providing and approving invoices, processing payments
- Customer portal management
Benefits
- $75k base salary (negotiable on experience)
- Nationally recognised business
- Work/life balance - no weekend work
- Vibrant work culture and motivated team
- Genuine career scope
- Located in Melbourne's inner suburbs
Candidate
To be considered for the position all candidates must have the below experience and skills:
- Previous experience in a Service Coordinator or similar role
- Experience using SimPro highly advantageous
- Product knowledge of security products not essential but highly desirable
- High level of accuracy, strong attention to detail and good organisational skills
- Ability to work autonomously and as part of a team
Please note, this role is based in Melbourne, VIC.
If you have the above criteria apply below, or phone Guy on (07) 3172 2*** for more Information.
