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SalaryA great opportunity has arisen with this world-leader in sustainable productivity solutions based in its Hazelmere branch in Perth. They are seeking a superstar Service Planner to support operations by ensuring efficient scheduling and allocation of resources.
The main priority of this newly created role, is to support the division in scheduling, ordering and organisation of spare parts for service jobs, and general administration to support branch operations.
Your role will include:
- Open/Closing of service jobs and administer service contracts.
- Maintain technician service schedules in cooperation with the operations manager, considering customer requirements, technician availability and equipment availability.
- Production of vendor purchase orders for service jobs in alignment with resource requirements
- Ensure the database is maintained and updated with any relevant information on machines (
- Assist in other administration areas as required including customer service, parts, and capital equipment.
- Reply swiftly to enquiries; communicate if there are delays.
- Keep track of purchases, credits, and Accounts payable.
- Liaise with finance team to co-ordinate actions on receivables whenever necessary.
- Ad Hoc duties as required.
- Ensure the Quality, Safety and Environmental systems are implemented, maintained, and developed in accordance with local legislation, ISO standards.
- Maintain excellent relations with contacts in the product companies, dealers / distributors, and local suppliers.
- General office support.
- Liaise with the BLM’s, Communication manager and Sales team to assure optimum co-ordination of: Customer contacts on sales, warranty claims and service side.
To be successful in this role you will have:
- Strong administrative and coordination skills.
- Previous scheduling experience
- Strong customer service skills with a high level of communication skill and ability to create solutions.
- Experience in a fast-paced workshop / engineering or service operation.
- Intermediate PC skills with knowledge of Outlook, BPCS, SAP desirable.
- Dedication to providing high-level Customer Service.
- Attention to detail.
- Capable of learning new systems and processes.
- Able to challenge existing work practices and bring ideas to improve them.
Monday to Friday 8am to 4pm this is a fantastic opportunity to be based close to home whilst working for a Global organisation. This company rewards its employees with not only an exceedingly high base salary and a 10% annual bonus but also things like Income Protection, Birthday leave and more.
Bring your can-do attitude to this versatile role and watch your skills and experience grow within this great company. Immediate start for the right candidate, APPLY NOW!
