Service Delivery Coordinator Nsw

Australian Kookaburra Kids Foundation (AKKF) supports young people aged between 8-18 years of age, living in families affected by mental illness. We make a difference in the lives of the young people we support through our age-based early intervention programs.

The opportunity:

If you enjoy working with young people in this sector, then this role is for you. Reporting to the Service Delivery Manager and working across our full program offering, this remote full-time role, is responsible for the planning and the logistics of end-to-end management of our national program delivery.

Responsibilities include internal and external coordination for execution and administration of program delivery. This will include, liaising with venues, preparing run sheets, facilitating pre-program debriefs, program logistics, program safety, program administration and reporting. 

At times you will have opportunity to attend the face-to-face programs with the young people seeing your hard work come to life. 

About you

To be successful in this role you will:

• Have a passion for making a difference in the lives of young people.
• Mental health qualification, or other associated discipline.
• Have demonstrated experience in a similar position, delivering recreational programs.
• Demonstrated experience working in a similar role, or experience working with and supporting large groups of young people aged between 8-18 years. 
• Under the guidance of the Service Delivery Manager, seek favorable commercial terms with suppliers for Service Delivery-related costs. 
• Seek cost effective solutions to deliver Service Delivery requirements that provide AKKF with value for money outcomes e.g. minimize costs through assessing flight times, car rental, accommodation needs, and other external supplier costs.
• Commercial acumen and experience with procurement. 
• Understanding of Work Health and Safety and risk management requirements. 
• Proficient Microsoft office suites. 
• Identify continuous improvement opportunities and implement solutions to improve programs and improve business goals.
• The ability to work as part of a team and autonomously.
• Have a can-do, adaptable, resilient, positive, proactive attitude and approach.
• Strong communication and interpersonal skills.
• Full drivers' license and access to own car.
• Experience working with young people. 

Desirable

• Experience in the Mental Health sector. 
• Have Project Management qualifications or related experience, 
• Certificate III in Community Services, 
• Nationally Accredited First Aid Certificate, 
• Experience in the Not-for-Profit sector,

Our programs are held off-site, in various locations across all mainland states/territories of Australia, meeting the need where our young people are located. To perform the full extent of this role, you must be able and willing, to regularly travel within NSW and interstate.

As programs operate outside usual business hours, your ability to work outside usual business hours is essential to your success in this role. Our camps run from Friday to Sunday including overnight, our Activity Days and virtual offering run afternoons, evenings and weekends, during school holidays and occasionally during the day.

In return

• You will make a difference in the lives of young people.
• Play an essential role in our program delivery.
• Salary - SCHADS Award 3.1.
• Have access to great salary packaging options.
• Be part of a passionate, supportive, values-based team.
• Have the flexibility, when not on program, to work from home.
• A fun benefit of having your birthday off.

All applicants must have a current working with children check or be willing to obtain one, and National Police Checks will be undertaken on successful applicants. 

To apply

Apply via the link on seek including your resume and cover letter addressing how you meet the skills and criteria. Please also include your working with children check details if available. Applications will be reviewed as they are received.