Address
Form of work What success looks like in this role:
Leads the Global and/or local Delivery of Services provided by Unisys to a particular account or group of accounts.
Responsible for the successful planning, implementation and execution of the contracted services where success criteria include meeting Service Level Agreement (SLA), cost, governance, performance, quality, innovation, continuous improvement and value requirements through the effective interaction with the related service lines, solutioning groups, partners and the client.
Establishes, leads and maintains tight control of a skilled team of delivery resources for an account to meet schedules or resolve technical or operational problems. Manages the statement of work and controls risks, scope of work and budget.
Participates in contract and account governance
Establishes clear communication channels with the client and internally from a strategic and operational perspective. Participates in regular service performance reviews including monthly Project Status Reviews. Conducts periodic meetings with clients and delivery teams
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