AddressBranch and Division: DCS Rental Bonds
Location: Grafton and surrounding areas (Ballina, Lismore, Grafton, Coffs Harbour)
Term: Fulltime
Grade: Clerk Grade 3/4
Salary range: $79,032 - $86,539 per annum + super.
Closing Date: Wednesday 15th May 2024 [9:59am]
About the Role:
- Fantastic clerk grade 3-4 Opportunity.
- Starting salary $79,032 + super
- Flexible working arrangements with the ability to combine working from home and office.
- Rotating roster with early shifts between 8:30am-4pm and late shifts between 9:30am-5pm
- Join a welcoming and inclusive team with a positive work environment and strong work ethic.
- Become a part of the Department of Customer Service and enjoy career development opportunities and the opportunity to learn new skills.
To be successful you will / About you:
- Can accurately and efficiently analyse data.
- Have outstanding customer service skills and be passionate about customer service.
- Demonstrate your ability to think and problem solve.
- Be able to manage a high-volume workload and handle competing priorities.
- Have an enthusiastic attitude and willingness to learn new skills.
- Previous data entry experience would be desirable.
These will be key attributes to achieve successful business operations and performance during a period of change management and business improvement.
If you said yes to the above, we want to hear from you!
For enquiries regarding this position please contact Jamie Cousemacker at ***************@customerservice.nsw.gov.au or on 02 9566 8***
What we need from you
To start your journey towards becoming our Service Delivery Officer, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
For any enquiries regarding recruitment, please contact Hannah Harget, Talent Acquisition Advisor at *************@customerservice.nsw.gov.au
Salary Grade 3/4, with the base salary for this role starting at $79032 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Hannah Harget via *************@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Wednesday 15th May 2024 [9:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via *************@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit
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Information on adjustments available for the recruitment process
