Job description
The Royal Flying Doctor Service (RFDS) in Queensland is currently seeking a Service Delivery Officer to provide high-quality customer service and technical support to the wider RFDS team. As part of this role, you will be responsible for managing ICT issues such as new asset issuance, troubleshooting, incident management, and fulfilling requests. You will be providing support to our staff in person, over the phone, and through our ticket system - Jira.
Our team is committed to providing our staff with access to the latest systems and technologies to ensure efficient and effective delivery of operational services anytime, anywhere.
As a Service Delivery Officer at RFDS, you will: