Service Desk Officer jobs in Queensland

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SERVICE DESK OFFICER (TALENT POOL)

The provision of high quality first tier support to users of Laboratory and Clinical Information systems via telephone, email and fax communication channels, including:First level incident and request resolution.Basic training.Cus...

CompanyQueensland Health
AddressBrisbane, QLD
CategoryCustomer Service
Date Posted yesterday See detail

Service Desk Officer (TALENT POOL)

Queensland Health

Brisbane, QLD

The provision of high quality first tier support to users of Laboratory and Clinical Information systems via telephone, email and fax communication channels, including:First level incident and request resolution.Basic training.Cus...

Service Desk Officer (TALENT POOL)

Queensland Health

Brisbane, QLD

The provision of high quality first tier support to users of Laboratory and Clinical Information systems via telephone, email and fax communication channels, including:First level incident and request resolution.Basic training.Cus...

Service Desk Officer

Blackroc

Rockhampton, QLD

Provide support by receiving, logging, resolving and escalating service requests and incidents in a fast and efficient manner following established policies, procedures, and standards. Analyse and resolve requests to maximise reso...

Service Desk Officer - Level 3 (Temporary)

Hb Group

Toowoomba, QLD

Handling internal requests for technical support. Logging problems, requests and questions. Analysing, assisting and resolving the incident or requests where possible. Providing information to enable problem resolution and/or esca...

Service Desk Officer

City Of Moreton Bay

Strathpine, QLD

Permanent Full Time. $83,879pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 4 of EBA5. 9 day fortnight. 72.5 hour fortnight. Hybrid, flexible working environment, including some work fr...

Service Desk Officer (Full-Time)

Tricare

Mount Gravatt, QLD

Take phone calls on the Service Desk and troubleshoot issues within SLA. Configure, maintain, and monitor PC workstations, laptops, and printing devices including associated software. Support of CCTV and software applications (e.g...

QLD/559302 - Service Desk Officer (AO3)

Crime And Corruption Commission Qld

Brisbane, QLD

Abilities in writing knowledge base articles, user support guides, work instructions, and technical documents. ICT Service Desk experience via phone, email, face-to-face and remote access, logging and managing tickets in a Service...

Service Desk Officer

City Of Moreton Bay

Moreton Bay, QLD

Permanent Full Time. $83,879pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 4 of EBA5. 9 day fortnight. 72.5 hour fortnight. Hybrid, flexible working environment, including some work fr...

Service Desk Officer

Crime And Corruption Commission Qld

Fortitude Valley, QLD

Abilities in writing knowledge base articles, user support guides, work instructions, and technical documents. ICT Service Desk experience via phone, email, face-to-face and remote access, logging and managing tickets in a Service...

Service Desk Officer

Hays Recruitment

Brisbane, QLD

$39 - $39 an hour

No day will look the same, but some of your key duties and responsibilities will include: Being the first point of contact for all customer support calls and queries Respond to tickets and incidents according to ITIL processes, es...

Service Desk Officer

Data#3

Toowoomba, QLD

Provide technical support to resolve IT-related incidents. Ensure all incidents and service requests are acknowledged and resolved within SLA timeframes. Document all incidents and service requests with clear details. Utilise inve...

Service Desk Officer

Synergy Placements

Brisbane, QLD

Experience providing excellent customer service to a diverse client base QLD government experience an added benefit. Experience with Ivanti Service Manager Service Desk software (or similar). Experience with Amazon Connect call...

Service Desk Officer

Moreton Bay Regional Council

Strathpine, QLD

$83,879 per year

Permanent Full Time. $83,879pa + super (up to 12%) + leave loading. 72.5 hour fortnight. Hybrid, flexible working environment, including some work from home days. Location: Strathpine. Routinely provision new IT services and equip...

Level 1/2 Windows/Network Service Desk Support Officers - Multiple Positions

Atlantic Digital

Fortitude Valley, QLD

MS-102 Certification would be highly regarded. Experience with MAC systems is an advantage....

ICT Service Desk Officer

Sheldon College

Sheldon, QLD

$65,000 – $75,000 per year

Industry leading remuneration;. Salary packaging;. Employee Assistance Program (EAP);. On-Site Early Learning Centre plus Prep - 12 College with employee fee discounts;. Support for career progression and a strong focus on pro...

Service Desk Officer

Data#3

Brisbane, QLD

Provide timely technical support via phone calls, in-person visits, or email tickets. Conduct remote technical assistance and resolve problems with desktop hardware and software. Assist users with inquiries regarding software or h...

ICT Service Desk Officer

Sheldon College

Sheldon, QLD

$65,000 - $75,000 a year

Industry leading remuneration;. Salary packaging;. Employee Assistance Program (EAP);. On-Site Early Learning Centre plus Prep - 12 College with employee fee discounts;. Support for career progression and a strong focus on pro...

IT Service Desk Officer

Capital Talent Consulting

Maroochydore, QLD

$38 - $38 an hour

Great opportunity with leading Sunshine Coast employer. Part-time (36.5 hrs per fortnight). Potential to go to permanent. Start ASAP. Sunshine Coast based - Maroochydore. Provide front-line customer service, support and adviceinc...

Service Desk Officer

Data#3 People Solutions

Brisbane, QLD

Contract till 30 June 2024 | Immediate Start

Provide timely technical support via phone calls, in-person visits, or email tickets. Conduct remote technical assistance and resolve problems with desktop hardware and software. Assist users with inquiries regarding software or h...

IT Service Desk Officer

Capital Talent Consulting Pty Ltd

Maroochydore, QLD

$38.11 per hour plus super

Great opportunity with leading Sunshine Coast employer. Part-time (36.5 hrs per fortnight). Potential to go to permanent. Start ASAP. Sunshine Coast based - Maroochydore. Provide front-line customer service, support and adviceinc...

Service Desk Officer

Modis

Brisbane, QLD

Demonstrated track record of delivering exceptional customer service to a diverse clientele. Proficiency with Service Desk software (or equivalent platforms). Familiarity with call management software (or similar systems). Backgro...

Service Desk Officer

Queensland Government

Brisbane, QLD

Resolve business-as-usual requests and incidents assigned to the ICT Service Desk. Tasks are managed based on defined SLAs and following ITIL processes. Provide face to face support to staff within the organisation, and consistent...

IT Service Desk Officer | Hybrid Work from Home Role

Precision It

Fortitude Valley, QLD

Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...

IT Service Desk Officer | Hybrid Work from Home Role

Precision It

Fortitude Valley, QLD

Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...

Service Desk Officer

Nti Limited

Brisbane, QLD

Deliver proactive Level 1/2 support and customer service both over the phone and face to face. Create and manage user accounts, mailboxes and system access. Troubleshooting end-user devices (laptops/mobiles/tablets) and applicatio...

Service Desk Officer

Nti Ltd

Brisbane, QLD

Competitive salary + generous incentive scheme

Deliver proactive Level 1/2 support and customer service both over the phone and face to face. Create and manage user accounts, mailboxes and system access. Troubleshooting end-user devices (laptops/mobiles/tablets) and applicatio...

Service Desk Officer

Akkodis

Brisbane, QLD

Demonstrated track record of delivering exceptional customer service to a diverse clientele. Proficiency with Service Desk software (or equivalent platforms). Familiarity with call management software (or similar systems). Backgro...

Service Desk Officer

Royal Flying Doctor Service

Brisbane, QLD

Service Delivery Officer to provide high-quality customer service and technical support to the wider RFDS team. As part of this role, you will be responsible for managing ICT issues such as new asset issuance, troubleshooting, inc...

Customer Service Officer New

Ausco Modular

Redbank, QLD

Looking after reservation coordination, including room allocations. Work with customers to actively problem solve issues to provide exceptional service. Compiling various daily, weekly and monthly reports. Achievement of clear com...

Administration / Customer Service Officer New

Smith & Co

Brendale, QLD

Liaising with customers via phone and email. Responding to and handling customer enquiries and complaints. Providing timely delivery updates to customers. Maintaining records of customer interactions and transactions. Using of S...