Service Leader

Service Leader 

• Employment Term: Permanent, Full-Time Opportunity 
• Location: Toowoomba
• Remuneration: $102,554 + 11% Super + NFP Salary Packaging + Penalties & Allowances

Make a meaningful difference with UnitingCare Community

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others. 

As an integral part of our out of home care team as a Service Leader, you'll be encouraged to utilise your passion and skills to support our young people to grow, develop, heal and feel empowered. If you want to make a difference in the lives of our most vulnerable young people, this is the job for you.

Let’s make a meaningful difference, together.

Your part in our UnitingCare Community team

At UnitingCare Queensland we care for and support children, young people and their families across Queensland to live safe, healthy and productive lives through the delivery of services that are flexible and responsive to their individual needs. UnitingCare Queensland is currently seeking to appoint a Service Leader to join our Toowoomba Out of Home Care team on a full-time basis (76 hours per fortnight).

In this position, you will coordinate the day-to-day operations of our residential care service for young people living in out of home care. Supplementing this you will ensure our service is adhering to practice and therapeutic frameworks to ensure quality outcomes for the young people we support.  

You will have demonstrated experience working with children and youth within a therapeutic care environment who have suffered abuse or neglect and are on statutory child protection or juvenile justice orders.

Supplementing this you will present the following:

• A tertiary qualification in a relevant field (e.g. Social Work, Psychology or Social Science).
• Have strong interpersonal communication skills with the ability to build effortless rapport with young people who may demonstrate dissociative behaviours due to experiencing trauma.
• A Current Blue Card (Working with Children)
• A QLD Driver's Licence
• First Aid and CPR Qualifications
• Willing to undergo a personal history check under the provision of the child protection Act 1999 in relation to licensing Care Services.
• Willingness to be part of a regular OnCall Roster.

Please note that our service operated 24/7 and will require you to be flexible to the requirements of the service within these hours.

At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives. 

• Flexible work arrangements to support work-life balance 
• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum 
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme 
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events 
• Career development opportunities to challenge yourself, grow and make a meaningful difference  

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: 

• Provide welcoming, safe and nurturing services for children 
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion  

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.   

Safe workplace  

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.