Service Technician

IDS – Service Technician – ANSA Doors

The Company

 Together, we are the ASSA ABLOY Group,

Empowerment, Innovation and Integrity – core values of the ASSA ABLOY Group. We strive to create a sense of security and trust for our employees, together with a feeling of fellowship and cooperation. This is what makes a role at ASSA ABLOY Entrance Systems such an exciting opportunity to join a supportive, team based culture as your develop your Service career.

At ASSA ABLOY Entrance Systems, we connect people, places and goods seamlessly and efficiently. We enhance flow and convenience in your business by providing innovative and reliable automated entrance solutions for the front, back and interior of every building. By powering doors, we empower you to enter new worlds with peace of mind

 As your dedicated partner, we support you throughout the entire building process – from design and installation to service and modernization. With our comprehensive portfolio and with us by your side, you can enjoy the strength of a global supplier combined with the care of local support. We take care of your doors, so you can focus on taking care of your business.

 The Position

 As a Service Technician you are responsible for the delivery of various service and maintenance offerings of Ansa Doors and the Austral Monsoon product range. This includes installation, repair, emergency breakdown and other maintenance services required by Ansa Doors customers within our product range. 

Key Responsibilities:

1. Install, repair and maintain the Ansa Doors product range along with potentially other products from the AAES group or competitors.
2. Service to comply with Ansa Doors policies and procedures.
3. Complete paperwork/documents as per quality and timeliness standard
4. Liaise with customers in relation to repairs and installation.
5. Liaise with Service Coordinators any issues that may arise from sites and other services in full and on time
6. It’s a essential to be able to Work flexibly, including attending call-outs or overtime as and when required
7. Comply with Company and site inductions/checks (drug, alcohol, police and other required checks) and other WHS requirements at all times
8. Maintain work tools in compliance with policies at all times (Motor Vehicle, Tools of Trade, Phone, etc.)
9. Coordinate requirements on parts and stocks with Service Coordinators
10. Use as instructed, appropriate Personal Protective Equipment (PPE)/SWMS that has been identified on the Hazard Analysis for the department/role
11. Attend and participate in all Toolbox meetings, required training, audits and other programs as required
12. Report all safety incidents, hazards and risks as occurred by completing the required documentation and photos
13. Comply with AAES Values and Behaviours, Policies and other requirements at all times
14. Other tasks that may be required from time to time.

Skills & Experience:

The ideal candidate will be proactive and self driven. 

• A minimum of 1 years’ experience as a Service Technician or 3 years’ experience in roller shutter door manufacturing
• Experience preferably in the building materials, service and/or installation industry
• Knowledge of maintenance processes
• Geographic knowledge of city/state
• Capable to weld various metals
• EWP (Scissor Lift) and Forklift License is a MUST
• Must have current driver’s licence 
• Must be able to work flexibly (overtime, out of hours, including weekends)
• Good level of English communication skills

AAES is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need, not personal or protected attributes. We welcome applications from all cultural backgrounds and experience. As part of our recruitment process, candidates may be asked to complete online psychometric testing, medical assessments (including Alcohol & Other Drug) and face to face interviews.

Every day we help billions of people from all around the world feel safe, secure and experience a more open world. It’s our 50,000 people in 70 different countries who make this happen, we are proud to be a dynamic and inclusive organization. We are the global leader in access solutions and our innovations enable safe, secure and convenient access to physical and digital places. We are looking for candidates from a diverse range of backgrounds. As a part of our people development strategy, we encourage both internal and external applicants! Apply today!

 Please apply with an updated CV/Resume showing your suitability for the role