Services Coordinator (Construction)

About the Company 

We are an established trades services provider that has grown over 15 years in the construction industry to serve prominent clients on sites across NSW & VIC. We have expanded our workforce and are seeking to ensure that our growing number of jobs are coordinated amongst our different management staff. 

About the Role 

Due to the continued growth of our organisation, we are now seeking an experienced and enthusiastic Services (Project) Coordinator to join our team in our head office at Glendenning. Reporting to the Operations management team, you will be required to: 

Work alongside staff in Allocations, Operations, Sales and Compliance to coordinate information on job records, and to keep staff & clients updated on changes to jobs by:

• Being point of contact for client at the start and end of projects 
• Filing project records and documents with up-to-date file notes
• Assist and support the Operations team and Allocator with recordkeeping and communication
• Answer phone calls and emails from clients, trades and suppliers 
• Flexibility in working hours can be discussed 

About You 

You will have an energetic, sociable and process-driven approach with the proven ability to provide exceptional customer service and deliver successful outcomes.  You will enjoy and excel in the challenge of a fast paced and multi-project environment. 

To be successful in this role you will also have: 

• Must have a broad knowledge of types of vehicles, equipment, and work commonly used within the building and construction industry
• Basic knowledge of building trades 
• Excellent time management and organisational skills 
• Experience organising information into spreadsheets and in file systems 
• Ability to report on the way that the current organisational system is working and suggest improvements 
• Extensive knowledge of Microsoft Office programs 
• Ability to learn new systems and operating platforms 
• Excellent communication skills 
• Customer service skill is essential with ability to quickly establish and build rapport 
• Ability to work without supervision in a team oriented, collaborative environment 
• Highly organised with the ability to multi-task and prioritise within a busy, deadline driven environment 
• Ability to perform well and communicate calmly under pressure
• An efficient trouble shooter, problem solver and able to think on your feet 
• Being self-motivated with a positive and resilient attitude 

Qualifications 

We are looking for a person who can learn on the job, but also can demonstrate their competency with: 

• 3 or more years of experience in an administration role 
• 2 or more years in a construction-related role

The following qualifications are not required, but they would count in your favour:

• Cert III or higher in Business Administration 
• Completed or partially completed Trades qualifications 
• Experience with organising project work