Address The Opportunity
We are seeking an energetic, friendly, and proactive individual interested in supporting people with disabilities and achieving the required performance levels in the delivery of Disability Employment Services. In this role, the Site Manager will also oversee the NDIS division of our organisation, driving performance and marketing NDIS services to the community.
This role is fixed-term, full time based at our Mitchell Park office with travel required in this region.
As Site Manager, you will:
Manage and supervise the day-to-day operations and lead the team to achieve outcomes and KPI’s by;
Ensuring staff are progressing DES customers towards and into employment
Maintaining compliance with contractual requirements for the services delivered to DES customers
Ensuring NDIS staff are actively marketing NDIS services and reaching billable targets
Managing site budgets in conjunction with the Business Manager
Overseeing the day to day HR functions for the site including staff attendance and annual leave
Conducting performance assessments and implement training, coaching and mentoring
Building and maintaining internal and external relationships
Regularly conducting quality audits to meet contractual requirements
Ensuring all payment claims are correct and processed in a timely manner
Attending key operational meetings as required
Delivering site level performance and reporting of placements and outcomes
Attainment of budgeted financial performance
What do you need to bring to this role?
Management experience, ideally within the Employment Services industry
Knowledge of NDIS policy and framework
Demonstrated leadership skills and a team-first mentality
An in-depth knowledge of employment services, the relevant contractual requirements and the current labour market (desirable)
Experience in delivering quality customer service in a sometimes-challenging environment
Outstanding communication skills and the ability to build rapport with a wide audience
Ability to work with individuals and groups whilst retaining a focus on achieving business targets and outcomes
Enthusiasm, confidence and with a positive approach.
The ability to laugh and have fun whilst focusing on driving your sites to achieving their targets!
About Us
Maxima is an Australia-wide not-for-profit community organisation and NDIS Provider. We operate on the ground in more than 70 locations across Australia, working towards a more inclusive Australia by supporting people into meaningful employment and providing better opportunities for economic and community participation. We reframe what’s possible for job seekers, NDIS participants and employers. We build our services around what you need, your goals and your strengths.
Maxima’s expanding footprint over its 35-year history enabling a significant extension of services to new and existing clients and customers. Maxima’s scope includes Temporary and Permanent Recruitment, Apprenticeships and Traineeships, NDIS plan support coordination and health services to people living with disability through Allied Health Services, First Nations Employment Services and Specialised Employment Services including DES, NDIS and employability training. Our combined offering is one of the most extensive not-for-profit recruitment, training and employment services in Australia, employing 480 staff nationally.
Maxima is driven by a desire to make a real difference and our staff are rewarded every day by the life-changing outcomes we create for our customers.
Culture and Benefits
At Maxima we distinguish ourselves by offering a supportive working environment. Be welcomed into a culture of continuous improvement and endless learning opportunities.
Salary sacrifice up to $15,900 of your yearly income
17.5% annual leave loading
Continuous training and development
Long term career development opportunities
Volunteering leave
Employee Assistance Program
A community-focused team culture
Mobile devices including phone and laptop
How to Apply
Click ‘Apply Now’ to complete our online application form and attach a copy of your resume and cover letter. Applications close 5.00pm Friday 8th March 2024
Maxima believes in the strength of a diverse workforce. We welcome applicants who have a disability, identify as First Nations, are from culturally and linguistically diverse backgrounds or are members of the LGBTQIA+ community. The life experiences of our employees help us build strong relationships with our customers and enables us to deliver services that benefit all members of our community.
If you need an adjustment in the recruitment process, please call 1300 MAXIMA (1300 629 462) or email recruitment@maxima.com.au and advise us of your preferred method of communication.
