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SalaryJob Title: Site Service SupervisorAbout the CompanyMultotec Australia is part of a global group of companies that designs, manufactures and services mineral processing and beneficiation equipment for the Australian minerals, aggregate and mining market.Job Summary:We are seeking an initiative-taking and developing leader to join our team as a Site Service Supervisor in the Bowen Basin. As the Site Service Supervisor, you will be responsible for providing supervision and guidance to a team of technicians while ensuring exceptional delivery of our customer experience. Leading by example and being an advocate for our core values of Integrity, Innovation, Commitment, Empowerment, Accountability and Sustainability.Responsibilities:- Manage and provide effective leadership to field service maintenance personnel to ensure efficient delivery of services in a timely manner.- Establish clear work requirements/performance expectations for the team members.- Ensure compliance with all site accreditations, health and safety policies, and management procedures.- Adhere to strict safe working practices and fatigue management guidelines as per site regulations.- Promote Multotec supply, service, and products always while maintaining a respectable demeanour.- Conduct regular performance evaluations of individual team members against Key Result Areas (KRAs).- Train new employees on product applications while emphasizing cost reduction strategies and plant availability goals.- Collaborate with sales, service, and administration teams to set procedures/processes for continuous improvement.- Protect the reputation of Multotec by addressing any unsatisfactory or unsafe performance within your team.- Establish an understanding of the Customers' full requirements that will benefit their needs & Multotec's ongoing relationship as a major supplier.- Promote a healthy & ambitious team at all times…
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