Social Media Coordinator

Job Description

At Think HQ, we use inclusive communications to tackle complex social challenges and promote for-purpose projects.

We’re looking for an excellent human to create social media content and work on social media projects as a member of our Content and Social team, which sits within the larger Creative team.

Social media is one of the key places where people share opinions, gain information, and make up their minds. We need someone to help us create and implement social content strategies that will inform those conversations, to help us and our clients create positive social outcomes.

About you

You're a good writer and a visual thinker, with an understanding of how to make social content engaging. You have your finger on the pulse when it comes to all things trending and current in the world of social media. You’re also flexible and curious, keen to apply your skills to a range of projects and tasks.

Other things we’re looking for include:
Tertiary qualifications in communications or related field, or equivalent experience
Exceptional written and verbal communications skills
Demonstrated understanding of the social media landscape and communications in Australia, including the political and social contexts
Comfortable working as a team while being self-directed
Excellent organisation, attention to detail and time management skills, with the ability to juggle multiple projects/tasks and meet set deadlines
Comfortable working across multiple projects with various teams
Experience in paid social or digital implementation, and/or using Adobe Creative Suite to design and produce content – not critical but will be considered a big bonus.

Don’t worry if you don’t tick every requirement on this list – our priority is a talented and motivated individual with a positive attitude who is willing to learn, grow and collaborate. We’re looking for someone who is a great fit for our team in values and cultural alignment.

Responsibilities

As Social Media Coordinator, your average day will involve:
Creating and managing content for earned and owned social channels, including copywriting, briefing designers and other creative producers, creating and editing content in platform, managing content calendars, scheduling and posting
Ideating, pitching and creating engaging content that’s impactful and suited to the platform
Advising on metrics for success and report on results
Managing social media communities, including monitoring, responding, engaging, and growing audiences
Managing social media accounts, including liaising with clients on deliverables and timelines
Advising on social media content and planning for projects and clients
Working closely and collaboratively with team members in various departments, including PR, CultureVerse (our multicultural communications arm), Client Service, Strategy & Research, and the wider Creative team
Contributing to the management and execution of projects across the Content and Social team as appropriate.

How to apply

We are an inclusive agency and people from all backgrounds are encouraged to apply. If you are looking for a position that offers you the opportunity to grow and develop your skills further, please apply.

Send your resume together with a cover letter telling us why you want to become a team member of Think HQ. Applications without both a resume and cover letter will not be considered.

Extra info

Applicants need to have the right to work in Australia.

You may be required to obtain a working with children’s check.

About us

We're a genuinely collaborative, full-service creative communications agency working across public relations, content, advertising, multicultural communications, web design, animation, film and audio production. Our skills are diverse, but we’re all united by our passion for projects that deliver positive outcomes for people, places and the planet.

We’re a diverse bunch; ex-journos, filmmakers, social researchers, PR professionals, community engagement specialists, writers, animators, designers, and strategists who love what we do.

We unapologetically seek out work that will have a genuine positive impact. We all know where we are headed, and we’re united by our mission to make change. Our growth is underpinned by our values.

Think HQ values inclusion and diversity – it’s the reason we can do the work we do. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians, and parents returning to the workforce.