Social Media Coordinator

Social Media Coordinator

• Melbourne CBD or North Sydney location, close to public transport
• Join a collaborative Marketing team changing the cancer story for kids
• Permanent, full time with a flexible hybrid working model

Are you a Social Media superstar looking to make a real difference with your skills? Come join Camp Quality, a children's cancer charity that has been bringing positivity, fun and laughter back into the lives of kids impacted by cancer for over 40 years. Our services and programs are free of charge for kids facing cancer (0-15) and their families at every step of the cancer journey.

Every day we hear amazing stories of how Camp Quality has improved the quality of life for kids dealing with the trauma of cancer, or inspiring tales of our supporters raising funds to ensure we can support even more children year on year. The Social Media Coordinator helps tell these stories to the world as part of a team of skilled creatives, marketers and communicators who really love what they do.

We appreciate the unique skills and experience each team member contributes and offer an inclusive, supportive culture with ongoing professional development.

At Camp Quality, we live by our motto that 'laughter is the best medicine,' which means being part of our team involves a happy, connected workplace. We start many meetings with Fun Therapy to create laughter and positive emotions. The positivity for life that we bring to our families is just as important in our work life.

About the Role

The Social Media Coordinator is part of our vibrant Marketing and Communications team. You will be developing engaging organic and paid Social Media content from inside and outside the organisation and will be responsible for managing our Social Media channels day to day. You will work with teams across the organisation as well as our families and volunteers. A love of storytelling is a must, as well as great Social Media strategy skills.

• Supportive and collaborative team environment.
• Enjoy developing varied and powerful content across Social Media platforms.
• Creative role with broad scope creating real impact.

The benefits of working at Camp Quality

• Flexible working arrangements, including a hybrid model of working from home and the office.
• Generous salary packaging options.
• Additional leave days for permanent employees - we call them Celebrating Life Benefits!
• Annual remuneration reviews.
• Helping Camp Quality be a source of positivity and support for kids impacted by cancer.
• Enjoy the culture of an award-winning organisation - Best Workplace 2022 and 2023 and Employer of Choice 2024.

Required experience and knowledge

• 3-4 years' experience in a Social Media / digital marketing role.
• Experience producing engaging, channel specific (Meta, TikTok, LinkedIn, Twitter, YouTube) content using software such as Adobe Creative Suite.
• Experience using a Social Media management platform such as Sprout
• Experience setting up, monitoring and optimising paid Social Media campaigns from conception to execution, ensuring timelines and objectives are met.
• Experience identifying Social Media influencers for campaigns and managing their content contribution and reporting metrics.
• Proven experience building and nurturing online communities, including addressing inquiries and fostering engagement.
• A strong understanding of Social Media strategy and trends.
• Experience building Social Media event pages.

Desired experience and knowledge

• Social media video editing skills, or willingness to learn.
• Experience coordinating Social Media coverage for events and live activations.
• Experience managing content submission processes or similar.
• Experience monitoring and reporting on media issues on Social Media and preparing responsive messaging.
• Experience assisting photo and video shoots and preparing content briefs.

Other requirements for this role:

• High level written communication skills and understanding of writing in brand voice.
• Ability to tell compelling stories through content.
• The ability to communicate effectively internally and externally; ensuring communication with Camp Quality families is timely and approached in a supportive and empathetic manner.
• Highly organised and adaptable, with the ability to prioritise, meet tight deadlines and successfully coordinate multiple tasks.
• A demonstrated willingness to work as a collaborative team member.
• The willingness to adhere to Camp Quality's WHS plans, policies and procedures.
• Current driver's license.
• Some out-of-hours work may be required.
• Some inter / intra state travel may be required.
• Current Working With Children Check.

Qualifications and Training

• Degree in digital marketing, marketing and communications, or a related discipline.

To apply hit "Apply Now" - please include a resume and cover letter, responding to the criteria listed above. We are proud to be a Circle Back Initiative Employer and commit to respond to every applicant.

Diversity and Inclusion

Camp Quality honours human rights, celebrates diversity and fosters a climate of mutual respect to promote an inclusive environment that affirms the intrinsic value of each individual.

We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander people and people of all cultural backgrounds, ages, genders, sexual orientations, religions, as well as those that are neurodiverse, with a disability or carer responsibilities. Should you have any particular support needs, you are encouraged to include these in your application so we can explore with you during the recruitment process.

We are proud to hold National Safeguarding Children accreditation. All successful candidates must undergo an extensive screening process prior to appointment and hold a valid working with children check.