AddressAbout us
Mantel Group is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 4 years in a row!
We hire smart and talented people and get out of their way. As a principle-based organisation we have a flat structure with no hierarchy. By focusing on our five principles and not getting caught up in red tape, we trust you to get the job done!
Mantel Group’s dedicated cloud capability means you are able to work with a team of passionate people and all the latest tech in your cloud of choice whether you want to help businesses reach their full potential with Microsoft products, be part of the full cloud transformation on AWS or an expert in Google cloud - there’s an opportunity here for you.
About the role
We are looking for an enthusiastic full-stack Software Support Engineer to join our growing team. You will be working across a wide range of tech and responsible for providing technical support to our customers and internal teams, troubleshooting issues, and implementing solutions to ensure smooth operation of our software products.
Your day to day
- Provide technical support to customers and internal teams
- Troubleshoot and resolve software issues
- Work closely with development teams to identify and fix bugs
- Implement and maintain monitoring and alerting systems
- Write technical documentation and guides
- Participate in on-call rotation for after-hours support
What you’ll need to be successful
- Strong proficiency in one or more of the following React, Node.js, AngularJS, Vue.js, Java Spring, Python, and SQL
- Be able to demonstrate experience supporting Google Cloud Platform (GCP) environments.
- Experience with full-stack development
- Experience with Software Support and troubleshooting
- Excellent problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Experience with CI/CD pipelines is a plus
- Possess a Google Cloud Platform (GCP) certification (Preferred)
What you can expect from us:
- We know you won’t have one job for life. At Mantel Group we believe in supporting our team to take their career in a direction that aligns with their passions. We have internal opportunities across Cloud, Data, Security and Digital.
- You’ll get all the tools you need to hit the ground running including a new phone, laptop & swag.
- We believe in unique experiences for all. Our My Deal program allows you to tailor your yearly plan, with the support of your Leader, to decide on what’s most important to you. That might be extra professional development, extra annual or parental leave, time to work on your side hustle, or something else completely different! One size does not fit all.
- You’ll be genuinely supported by an organisation that cares about not only you but your family as well, Mantel Group offers Flexible Personal Leave options for those unplanned moments in life.
- We support a flexible hybrid approach to working which is guided by our principles; we trust each other to “make good choices” about the best workplace locations for the requirements of the project, role and client. This can change based on our client needs.
Click ‘Apply’ to be considered for this role and our Talent team will be in touch.
We value a diverse workplace and strongly encourage people from all backgrounds and minority groups to apply.
