Desktop Support Engineer

Veeam

To help every company in the world not just bounce back from an outage or data loss, but to bounce forward

Veeam Backup & Replication is a proven data protection solution that offers efficient and reliable backup and recovery for virtual, physical, NAS, and cloud-native environments. Veeam s a US-based IT company that develops backup, disaster recovery and modern data protection software for virtual, cloud-native, SaaS, Kubernetes and physical workloads.

The Desktop Support Engineer is responsible for providing hardware and software support to on-site and remote employees as a member of the IT and Helpdesk team. The IT team is the grease that keeps Veeam running. We are here to support our fellow employees so that they can continue to grow our company. The Desktop Support Technician roles are customer support roles. We take care of our customers so they can take care of theirs.

• ✅Stakeholder Engagement
  

  Partner with stakeholders to understand specifications, business requirements, and communicate insights

• 🤖Scripting and Automation
  

  Develop scripts and automated workflows to improve the efficiency and accuracy of repeated tasks

• 🛠Test Engineering
  

  Create and implement code tests and software test automation

• 👥Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 🧮Numerical problem solving
  

  Works with numerical information and performs mathematical calculations to solve problems

• 🔍Attention to detail
  

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables