AddressYou will assist the Officer in Charge of the police establishment in service delivery to the public and provide broader administrative support within the station by competently carrying out a diverse range of duties aimed at providing professional service to the public.
The core capability requirements for this role are:
- Act as the first point of contact to the public requiring assistance in police stations.
- Undertake duties with the minimum of supervision both during and out of normal business hours as required.
- Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service policies and procedures.
- Assist members of the public and provide information relating to Queensland Police Service initiatives and services.
- Undertake counter duties including taking and compiling crime reports, offender bail management, and proactively contributing to the development of administrative systems and processes that assist in the running of a station.
- Use of police computer databases, communication and other equipment as required.
- Receive and receipting of property (seized, evidentiary and found) which may include money, drugs, and weapons.
- Receipt money including currency and electronic funds transfer at point of sale (EFTPOS) transactions.
Role Requirements:
Other:
- The successful applicant will be required to work Monday to Friday day shift only.
Applications to remain current for 12 months.
