AddressJob details
Position status Fixed Term Temporary Position type Full-time Occupational group Administration Classification AO4 Workplace Location Cairns region Job ad reference QLD/549736/24 Closing date 20-Mar-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration 12 months with possibility of extension Contact person Julia McClean Contact details Phone: 4030 7044
Access the National Relay Service
The core capability requirements for this role are:
- Act as the first point of contact to the public requiring assistance in police stations.
- Undertake duties with the minimum of supervision both during and out of normal business hours as required.
- Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service policies and procedures.
- Assist members of the public and provide information relating to Queensland Police Service initiatives and services.
- Undertake counter duties including taking and compiling crime reports, offender bail management, and proactively contributing to the development of administrative systems and processes that assist in the running of a station.
- Use of police computer databases, communication and other equipment as required.
- Receive and receipting of property (seized, evidentiary and found) which may include money, drugs, and weapons.
- Receipt money including currency and electronic funds transfer at point of sale (EFTPOS) transactions.
Role Requirements:
Mandatory:
- Nil
Qualification:
- Nil
Technical/ Operational/ Educational experience:
- Nil
Other:
- The successful applicant will be required to participate in at least a two-shift, 7-day roster. Shift and weekend penalty requirements will apply.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
- 549736-24-Applicant Guide non-Police - August 2023 (Word, 226KB)
549736-24-Role Profile (Word, 5.36MB)
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