Station Client Service Officer

The core capability requirements for this role are:
* Act as the first point of contact to the public requiring assistance in police stations.
* Undertake duties with the minimum of supervision both during and out of normal business hours as required.
* Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service policies and procedures.
* Assist members of the public and provide information relating to Queensland Police Service initiatives and services.
* Undertake counter duties including taking and compiling crime reports, offender bail management, and proactively contributing to the development of administrative systems and processes that assist in the running of a station.
* Use of police computer databases, communication and other equipment as required.
* Receive and receipting of property (seized, evidentiary and found) which may include money, drugs, and weapons.
* Receipt money including currency and electronic funds transfer at point of sale (EFTPOS) transactions.
Role Requirements:
Mandatory:
* Nil:
Qualification:
* Nil
Technical/ Operational/ Educational experience:
* Nil
Other:
* The successful applicant will be required to participate in at least a two-shift, 7-day roster. Shift and weekend penalty requirements will apply.
Applications to remain current for 12 months.