Store Administration Officer

Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 28 outlets throughout North Queensland and are currently seeking a motivated and enthusiasticStore Administration Officer to join our team here in Cairns fulltime

About the role

The Store Administration Officer will be responsible for assisting the operations team with investigations, data integrity, reporting and store assistance.

Essential Duties and Responsibilities include:

• Provide administration support for the GM Operations & Retail Manager.
• Conduct research and investigations as required, interrogating cash variances to complete investigations in a timely and confidential manner.
• Interpret the procurement management system to ensure data integrity.
• Provide store reports as needed with a focus towards inventory integrity.
• Collect and report on customer engagement data from in-store kiosks
• Assist with fulfilment of store non stock orders.
• Conduct research on current and future ranging in stores with a focus towards healthier sustainable business model.
• Food safety analysis on takeaway/cafe stores which will include systems and menus working with Merchandise team.
• Demonstrate a personal commitment to all matters relating to health and safety.
• Build and maintain a good working relationship with all team members with focus towards engagement and communication between store teams and support office.
• Travel to CEQ stores on occasion. This may involve assisting with daily store operations or other projects and may extend outside normal working hours.
• Other duties may be assigned as per business requirements.

What you’ll need to be considered

• A willingness to work in a cross-cultural environment.
• Willingness and ability to work in remote areas on occasion.
• Work constructively in a team environment.
• The successful applicant must undergo a criminal history check.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner.
• Customer Service – A strong focus on customer service requirements and satisfaction, responds promptly to customer needs; meets commitments.
• Interpersonal Skills – Communicates effectively.
• Teamwork – Contributes to building positive team spirit.
• Cost Consciousness – Conserves organisational resources
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organising – Prioritizes and plans work activities; ability to work to deadline and work with a minimum of supervision.
• Quality – Demonstrates accuracy and thoroughness.
• Professionalism – Approaches others in a tactful manner; maintains confidentiality.

Essential Requirements

• A willingness to work in a cross-cultural environment
• Willingness and ability to work in remote areas on occasion
• Work constructively in a team environment
• The successful applicant must undergo a criminal history check

Essential Qualifications/Education/Skills and/or Experience/Licenses

• A minimum 12 months experience working in remote location
• Excellent attention to detail with very good numerical, oral and written communication skills
• Computer literate and knowledge of Microsoft Office applications (particularly MS Excel) and familiar with the operations of computerized purchase order-based inventory systems

Your new company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 28 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Mobile phone
• 4 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options) 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter. Applications close on January 30, 2024, however we reserve the right to close the position earlier than stated.