Strategic Account Manager, Partners.

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

About the Role

Team Global Express (TGE) are seeking the support of a highly motivated Strategic Account Manager to join our vibrant Partners sales team in Sydney. You will be responsible for achieving customer retention and driving revenue growth, hitting sales targets. This role will see you dedicated to becoming our customer’s trusted advisor and connecting GE’s multi-modal capabilities to our customer’s supply chain and last mile delivery needs. Reporting to Head of Sales, Partners, you will also be responsible for developing, expanding, and solidifying long-term relationships within your remit that enables key business retention and expansion. This role requires someone with in-depth experience who is driven, passionate, highly organised, naturally curious – always seeks to understand, tenacious and solutions driven.

What you’ll do

• Develop, implement, and review the customers growth and sales strategy
• Build, sustain & expand executive-level relationships and contacts within the customer, beyond operational/procurement
• Drive sustainable growth: by seeking expansion of current services and/or identification of cross-sell solutioning from incremental BU’s
• Actively identifying key strategic imperatives and where / how GE can unlock and position for new business development opportunities
• Maintain the customers sales & revenue forecast, ensuring all existing and new opportunities are appropriately reported in CRM, reviewed, and progressed within target timeframes
• Actively champion internally for the customer at executive and operational levels in identifying and developing innovative solutioning for how we can better solve the customer’s problems

What you’ll bring
Are you a proactive, tenacious, and strategic sales professional within the logistics arena that is looking for a new challenge? Perhaps you have a wealth of experience within another area like medical device sales, 3PL or waste management and you have been looking for an opportunity to use your sales skills in transport? This could be the perfect role for you! As a resilient self-starter you will have a passion for customers, hitting targets and a willingness to put in the hard work. A commitment to ongoing growth, out of the box thinking, and the ability to balance strategic vision with attention to detail will make you stand out.
 

Qualifications & Experience:

• Extensive large account management experience
• Extensive sales proposal and sales presentations
• Strong relationship building experience from C-Suite down
• Experience in responding to tenders along with contract negotiation experience.
• Experience developing strategies to retain and grow a customer portfolio
• Strong track record in meeting and exceeding sales targets
• Demonstrated commercial acumen including customer and opportunity planning, and revenue forecasting
• Knowledge of key and strategic market segments and displaying thought leadership
• Sales discipline knowledge including sales techniques, aligning sales strategy to buyer behaviour, account planning and portfolio management and reporting
• Knowledge of solutions, products, services, new and possible technology offerings, industry players and latest developments in digital ecommerce
• Be a collaborative consensus builder who develops strong evidence-based ideas while being open to thoughtful counsel and advise
• High level interpersonal skills, and strong written and verbal communications
• Intermediate MS Office Suite, (you will be completing analytical reporting and presenting reporting stats monthly / quarterly)

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia