Supervisor - Colour City Caravan Park

Weekly Hours: 38   Hourly Rate: $36.56 - $39.86 (plus allowances and superannuation)

Are you a dynamic leader with a passion for hospitality and tourism? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want to hear from you!

Note: This is a temporary position for 8 months. This position is due to end on 19 January 2025.

About the Colour City Caravan Park

The Colour City Caravan Park is a 3.5 star facility located next to the Showground in East Orange. Covering an area of more than one acre, the Caravan Park currently has 5 permanent residents, 16 overnight cabins, 45 powered van sites and sees close to 10,000 people passing though each year.

Jobs/Responsibilities

As the Caravan Park Supervisor you will administer the daily supervision of the Caravan Park including supervision of permanent park residents, offering high quality customer service to clients and supervising the Caravan Park Team. This includes:

• Administering the smooth running of the Caravan Park, including communicating with park residents and patrons in person, via phone or by electronic means in securing bookings for a range of accommodation
• Manage, train, coach and mentor the staff at the Caravan Park, and administer rostering
• Perform financial reconciliation of daily takings in line with recorded bookings and receipting in accordance with existing software systems
• Daily inspection to facilitate maintenance and cleanliness of the park and facilities and associated entering of requests to Council systems and standards
• Monitoring and maintaining Residents Compliance to Park Rules and Provision of Residential Tenancy Legislation
• Carry out financial responsibilities associated with bookings, banking and electricity meter reading

A full list of responsibilities can be found in the position description.

Skills/Experience

To be successful in this position you will need:

• Previous experience in a similar role, preferably in managing a Caravan Park or similar establishment
• Proficiency in office administration
• Strong leadership and supervisory skills, with the ability to motivate and mentor staff
• Demonstrated experience delivering excellent customer service to a range of customers 
• Excellent communication skills, both verbal and written
• Proficient in rostering staff and working with various computer software packages
• Availability to work on a rotating roster which operates across 7 days a week including public holidays.

What We Offer:

• Valuable on-the-job training and development opportunities.
• Flexible working arrangements.
• Health and Wellbeing benefits including access to a Fitness Passport for you and your family.
• Salary Packaging available including novated leasing.
• Free access to EAP services for you and your family

If you're ready to make a positive impact in the tourism industry, please click Apply. A cover letter is not required, however, there are screening questions that must be answered to apply for the position. You can also save and return to your job application at any time prior to the closing date.

If you have any queries relating to this role, please contact, Business Projects Officer, Tony Boland on (02) 6393 8250.

Applications close Sunday 21 April 2024

PLEASE NOTE:

• Please note: Where additional candidates are found suitable from this round of recruitment an eligibility list may be created to fill the same or an equivalent role that may become vacant over the next twelve months.