Support Advisor

Part Time or Full Time Position Warrnambool Location Generous salary sacrificing benefits Lyndoch Living overview Lyndoch Living is a not for profit organisation and is the largest provider of aged care services in the South West Region. Lyndoch Living employs around 500 staff and provides a diverse range of direct care and support services to individual clients and residents. By continuing to evolve to meet the changing needs of the community and taking an innovative approach to our model of operation, we will confirm our position at the forefront of the care sector. Position overview The role of the Support Advisor is to enable the delivery of Home Care and Linkages Packages to consumers residing in the community. The three primary objectives of a home care package are to keep consumers: Well and independent in their own home Safe in their own home Connected to their community The Support Advisor’s main responsibilities include understanding the individual consumer and their goals, identifying and mitigating risks, developing tailored consumer directed care plans, managing budgets, and coordinating care services to enhance our customer's quality of life, ensure the consumer meets their goals and maintain their independence. The role requires creative and innovative thinking, utilising the principles of positive community aging to anticipate consumer needs, and appropriate mix of support services that are integrated, co-ordinated and responsive to the individual. Key to success Demonstrated understanding of the needs and requirements of older people, and the aging process Demonstrated understanding of the needs and requirements or young adults with a disability and best approach to support participants to achieve goals. Ability to develop and implement a consumer goal directed care plan Demonstrated ability to develop and implement a budget in alignment with legislation and the individual consumer’s goal directed care plan. Knowledge of community supports and services, and other key stakeholders Demonstrated experience providing education to consumers / participants Experience providing regular feedback to consumer / participant and their respect key stakeholders Ability to accept accountability and responsibility for own decisions, actions, behaviours and the delegation of any intervention Why Lyndoch Living? Lyndoch Living offers a fast and agile work environment that truly values their employees and provides outstanding career opportunities. All employees are rewarded by a united focus on providing person centred care. Lyndoch Living overlooks the picturesque Hopkins River and Logan’s Beach. Warrnambool, ranked most liveable city hosts a population of 34,000 and a catchment of 100,000 across the South West Coast. The city offers both country and beach lifestyles, strong arts and culture scene and impressive facilities and services. How to apply To apply for this position, please click ‘Apply for Job’. To view the Position Description For a full position description please visit - www.lyndoch.org.au/employment/vacancy/. For further information, contact our People Culture team - employment@lyndoch.org.au. Applications Close Applications for this position will close on Tuesday 19th March 2024 Application process Prospective candidates will undergo a series of pre-employment and safety screening checks. For further information, please visit - https://www.lyndoch.org.au/employment/employment-tcs/ . Lyndoch Living is committed to gender equality. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.