Address About The Role
Operating as one of our contact points within our IT team, you will be required to provide analysis and administration support for all aspects of our Banking Systems.
Please note, this role does have the potential to be called in for any out of hours scheduled and unscheduled duties.
Key Responsibilities:
Support and/or escalate both client & internal user enquiries in a timely manner
Maintain and configure user access
Assist in the evaluation, co-ordination, design, testing and implementation of new and existing Banking System functionality
Analyse and interpret other Business Unit requirements utilizing the Banking Systems product features and capability
Configure the Banking System to support the Bank’s processes and workflows
Collate and deliver Statistical Reporting to the appropriate internal team
About You
As well as having excellent problem solving, time management & communication skills, you will also need to:
Be self motivated and able to work efficiently & effectively, both independently and within a team
Contribute to problem solving initiatives & innovations aimed at enhancing the Bank’s capabilities
Be available for any out of hours scheduled or unscheduled duties
A desire to grow and develop within Auswide Bank
About Our Benefits
· (4) weeks annual leave plus (1) Wellness Day per financial quarter for all fulltime and parttime
· (2) Special Volunteer paid days per year for eligible staff who wish to volunteer and support the community
· Employee Assistance Program (EAP) and various Health & Wellbeing programs
· Bank Staff Share Plan options and Years of Service Recognition program
· An extensive range of discounts and benefits associated with the Bank’s financial products
· Discounts with various business partners
· A complete range of generously subsidised corporate uniforms
About Auswide Bank
Established in 1966, Auswide Bank’s mission has been to provide a convenient, high-quality alternative to the big banks and to put customers first.
Now more than 55 years on, we continue to help Australians achieve home ownership, create wealth and access banking and financial services – making lives easier.
Through outstanding customer service and quality products, Auswide Bank has achieved a national presence, made possible by mutually beneficial partnerships and relationships, an online lending platform and our network of branches across Queensland. We know it’s the small things that make us different and are proud to offer award winning products, genuine customer service and a Queensland based contact centre.
We are an equal opportunity employer committed to reflecting the diversity of the communities in which we operate. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities.
How to apply
This is an exciting opportunity which has become available in our Bundaberg Head Office. If you are up for a challenge, have a real keen interest in helping people, and desire to build your career with a Trusted Australian Bank – then we encourage you to apply today!
The successful candidate will be subject to satisfactory background checks including Criminal History, Bankruptcy, ASIC Banned & Disqualified Persons and Employment Verification Checks.
