AddressPosition: Support Coordination Administration Assistant.
Part Time: 22 hours per week
Location: Gladstone
Are you ready to embark on an extraordinary journey where every day brings new challenges and opportunities to positively impact lives? GCLA is on the lookout for a vibrant individual to step into the role of Support Coordination Administration Assistant.
Who We Are:
At GCLA, we've been committed to providing Beyond Ordinary care and support to seniors and people with disabilities since 1977. Our vision is to empower individuals and foster an inclusive community, enabling people to live well at home and in the community. As a Registered National Disability Insurance Scheme (NDIS) Provider and Approved Provider of Aged Care services, we offer tailored support services, High Intensity Supports, Community access, and more.
Why Join Us?
- Recharge Days: Step into a world where you get a day off for yourself every six months – that's right, two days each year to recharge and rejuvenate!
- Competitive Remuneration: Enjoy an enticing remuneration package, including the flexibility of Salary Packaging (up to $15,899 per year) to suit your lifestyle.
- Perks & Benefits: Treat yourself to scrumptious meals and unforgettable entertainment with our meals and entertainment card.
- Supportive Environment: Experience unwavering support from our caring managers who prioritize your well-being and growth.
- Employee Assistance: Gain access to our comprehensive Employee Assistance Program (EAP), ensuring you always have a helping hand when you need it the most.
- Generous Leave: Revel in Pro-Rata Annual leave plus annual leave loading – because taking a break should be celebrated!
About the Role:
As a Support Coordination Administration Assistant, you will be a vital part of our mission, delivering top-tier support in Coordination Administration. You’ll assist our fantastic Support Coordination team with various administrative tasks, act as a key point of contact for our wonderful clients and stakeholders, and ensure we stay compliant with NDIS policies and funding frameworks.
Key Responsibilities:
- Collaborate with our team to achieve business objectives in Support Coordination Administration and intake.
- Provide essential administrative support to keep our team running smoothly.
- Serve as the primary point of contact, fostering positive and impactful relationships with clients and stakeholders.
- Develop new work methods and take ownership of assigned tasks.
- Manage simple projects with clear and measurable milestones.
- Execute Level 2 Coordination of Support activities—understanding plans, connecting with supports and services, and reporting to the NDIA.
- Stay ahead of the curve with up-to-date knowledge of NDIS policies, pricing guides, and legislation.
- Maintain precise and accurate case notes and records in our systems.
- Ensure client goals and preferences are communicated effectively to service providers.
- Manage service bookings with flawless precision and efficiency.
Work Hours:
- Monday: 8:30 AM - 2:30 PM
- Tuesday: 8:30 AM - 2:30 PM
- Thursday: 8:30 AM - 2:30 PM
- Friday: 8:30 AM - 2:30 PM
This schedule includes a 30-minute lunch break each day, totaling 22 hours per week.
About You:
- Qualifications: Qualifications in Business Administration are desirable.
- Skills: Excellent communication skills, a commitment to person-centered practices, and a collaborative spirit.
- Experience: Prior experience in a similar role is advantageous but not essential.
If you’re passionate about making a difference and eager to join a dynamic and supportive team, we want to hear from you! Apply now and be a part of the GCLA family where your efforts will be valued and your growth will be supported.
Apply Today and Make a Difference with GCLA!
