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Discover a fulfilling career at Independent Support Management (ISM) in Rockhampton, QLD!
Our Therapy Centre seeks an outstanding addition to our administration team of professionals, dedicated to excellence in NDIS Plan Management and Therapy services.
As industry leaders, ISM unites people, providers, and communities to create lasting generational impact through dynamic provisions. We're committed to empowering individuals, working collaboratively to inspire independence and help our people achieve their goals.
Your journey to meaningful work starts here!
Responsibilities:
- Multitasking Mastery: Demonstrate mental flexibility by efficiently managing various administrative tasks concurrently.
- Task Prioritisation: Prioritise and execute tasks with precision, ensuring that no detail is overlooked even when handling multiple responsibilities.
- Team Collaboration: Work closely with the multidisciplinary Therapy Centre team to streamline administrative processes and contribute to a positive and supportive work environment.
- Client Interaction: Interact with clients in a friendly and professional manner, providing exceptional customer service and addressing enquiries promptly.
- Documentation: Maintain accurate and organised documentation, ensuring all records are up-to-date and easily accessible.
Qualifications:
- Exhibit resilience and a positive attitude when confronted with challenging situations, offering effective solutions while maintaining composure.
- Proven experience as an Administration Assistant or in a similar role.
- Proficient in using office software, including MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Exceptional verbal and written communication skills.
- Ability to prioritise tasks and work independently.
- Professional and friendly demeanour.
