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Form of workAbout us
Assured Home Care has a passion for making a positive difference to the lives of people with a disability in our community. It’s what drives us every day.
About the role
The Support Coordinator will be responsible for assisting NDIS participants with complex needs to build personal capacity to make decisions and choices about the implementation of all supports in their NDIS plan. The role also focuses on assisting the participant to connect with NDIS and other supports, negotiate solutions with multiple stakeholders and build capacity and resilience. This includes:
- Reviewing participants' NDIS plans and ensure appropriate supports and services are implemented.
- Building capacity for participants who are experiencing multiple complex barriers and assist them towards achieving their planned goals.
- Coordinating supports for participants and liaising extensively with NDIA planners and a range of allied health and community based services.
- Enhancing participants’ capacity to coordinate their own supports, including provision of information, referrals and engaging with informal/personal support networks and community based support options.
- Providing casework to participants including assessment, care planning, intervention and referral.
To be successful in the role you will have:
- A minimum of diploma level qualification in a relevant field or a certificate with relevant experience.
- Detailed working knowledge of the NDIS.
- Experience in the delivery of case management and coordination of client services.
- Ability to interpret an NDIS plans and recommend service options within the guidelines of the plan and budget
- Demonstrated skill in establishing empowering and supportive partnerships with clients and their families with complex needs.
- Sound verbal, written communication and negotiation skills
- A current full driver's licence (essential)
