Support Coordinator

Support Coordinator  

Anala is seeking a Support Coordinator to join the team. 

Anala  

Anala offers a high standard of supports for people living with complex care needs such as disabilities, mental health and trauma. Our programs and services are designed to ensure each and every participant is supported to reach their goals and live their best life. 

The role  

The Support Coordinator is responsible for supporting participants, their family and carers in identifying and connecting with appropriate providers of supports with a view to overcoming barriers, developing skills and achieving the objectives of their NDIS Plan. 

Duties

• Provide Support Coordination to assist the participant to implement their NDIS plan by maximizing choice and control and engaging high quality service providers.  
• Be a key point of contact for the participant for the NDIA and all services and support to ensure the full implementation of the participants NDIS plan.  
• Establish and maintain clear lines of communication and consultation between participants, their guardians, families, and other service providers, particularly in relation to Participant individual planning and related activities.  
• Ensure participant goals and level of attainment is monitored, adjusted and recorded.  
• Select preferred options or providers based on the chosen selection criteria.  
• Arrange any assessments required to determine the nature and type of funding required.  
• Monitor and adjust participants budgets to ensure NDIS plan outcomes are optimised. 

Required qualities  

• Professional approach 
• Work within professional boundaries 
• Ability to work effectively under pressure 
• Effective time management strategies 
• Well-developed report writing skills   
• Excellent communicator and active listener 

Qualifications/License/checks

• Minimum Cert IV Qualification in Community Services Sector 
• Apply for NDIS Worker Screening Check 
• Working with Children Check 
• Current Driver’s Licence and Vehicle 
• NDIS Worker Orientation Module and New Worker - Induction Module 

Please address the below Key Selection Criteria in a cover letter.

• KSC1: Qualification in a relevant industry area
• KSC2: Relevant professional knowledge
• KSC3: High-level report writing and written communication skills
• KSC4: Ability to manage a range concurrent priority in time-pressured environments.

• For more information about Anala, please call HR on 0427 182 ***.