AddressFlexible working/Hybrid
Busy and rewarding Working Environment
Full Training Provided
It’s all about … the Company!
Be a part of a company that makes a difference! They are dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. With HQ on Sydney's Northern Beaches, the company continues to grow, representing over 200 trusted brands.
It’s all about … the Job!
This is not an IT position, its far more exciting! You'll be responsible for delivering post-sales assistance and support within the Technical Services Department. Your main task will involve offering initial triage support to hospitals and surgical customers when their machines are down, and scheduling technicians to attend both preventative maintenance and emergency requests. Collaborating closely with technicians, service supervisors, and management will be essential to ensure efficient customer service delivery and smooth administrative operations for the department.
It’s all about … you!
Helpful by nature and a keen communicator will see you make a difference in this role! Prior experience with customer service protocols and the capability to work independently are prerequisites. A strong emphasis on teamwork is essential, along with a process-oriented mindset, adeptness with systems, and proficiency in integrated ERP systems. While experience with SAP is advantageous, it is not essential.
Bring your technical aptitude along with excellent communication skills and you will be set to bring purpose to your career, you'll be part of something great, APPLY TODAY
