Support Officer - Service Delivery

Are you a motivated and well-organised individual with excellent administrative skills? Do you thrive in a fast-paced environment and enjoy supporting a dynamic team? If so, we have an exciting opportunity for you to join our dedicated Service Delivery Team as a Support Officer. In this role, you will provide vital administrative and organisational support to our General Manager of Disability Services and the broader Service Delivery Team.

Key Responsibilities:

• Provide administrative support to the General Manager, including managing emails, phone calls, and correspondence.
• Coordinate calendars and diary management, ensuring priority items are addressed promptly.
• Organise meetings and events, including scheduling, agenda distribution, and logistics coordination.
• Support project implementation by managing timelines, coordinating with team members, and maintaining documentation.
• Maintain accurate records, databases, and reports in compliance with legislation and policies.
• Provide support to team members and promote cross-functional communication and collaboration.
• Proactively identify and address any challenges or goals not being met, providing actionable recommendations for improvement.

What We Offer: 

• Staff induction, ongoing training, and support. 
• Upskilling opportunities through our Learning Management System. 
• Employee Assistance Programs for personal support. 
• Career development with succession planning. 
• A great work culture. 
• Certified as a Great Place to Work! 

United Disability Care is dedicated to empowering individuals to Love their Life and Live their dreams. As a leading provider in disability services, we are committed to delivering exceptional care and support to our clients. We value collaboration, communication, and creating a supportive work environment where our team members can thrive and grow.