Address The QEII Jubilee Hospital is looking for a Switchboard Administrator to join their team. The QEII Jubilee Hospital (QEII) is a medium metropolitan adult facility providing a range of inpatient and outpatient services and a 24-hour Emergency Department. We are supported by local Community Health Centres at Eight Mile Plains, Mount Gravatt, Corinda and Inala. This permanent part time role is based within the Patient Administration Services at the QEII.
The occupant of this position is required to work a continuous shift pattern over a 24-hour period, 7 days a week.
Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
To provide high level effective communication and administrative support within a designated work area to the public and other staff of the QEII Jubilee Hospital within Metro South Health Service.
**The occupant of this position is required to work a continuous shift pattern over a 24-hour period, 7 days a week. **
Answer general and patient enquiries via the telephone switch and direct the enquiries in a professional manner to appropriate areas of responsibility.
Support the effective operation of the administration service by being responsive to changes in rostering and quickly adapting to workplace team dynamics.
Contribute to the maintenance of an effective records management system by ensuring patient information is captured and recorded in line with current processes.
Maintain clinical information systems by ensuring accurate and timely data entry.
Participate in the Emergency Response process by receiving emergency response notifications and distributing them to the appropriate response groups, dependent on the category of emergency.
Find out about the role in more detail and how to apply in the attached Role Description.
Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
You can find out more about why it's so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team ( http://www.metrosouth.health.qld.gov.au/join-our-team ).
