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Form of workAbout Us :
Quadtech is an IT Company
About You :
- Tertiary education in IT or related discipline, or equivalent experience
Position Summary :
As a Service Technician your main duties will be providing first tier support to clients, troubleshooting and maintenance, and contributing to various in-house programming projects.
Key Requirements :
- Ability to work independently
- Effective communications skills, both written and verbal
- Demonstrate dynamic problem solving skills
- Cooperate, collaborate, and work toward common goals with others
- Dedicated, positive and enthusiastic attitude
- Professional and respectful communications with staff and customers
- Adhere to all company policies and procedures
Job Responsibility :
- Perform first tier troubleshooting with break-fix support requests
- Be responsible for task / ticket budget adherence
- Escalate technical issues as appropriate
- Attending to technical issues as delegated, and when assigned
- Supervision of other team members including peer reviews of work
- Responding to client update requests in a timely manner
- Maintaining adequate level of technical proficiency in core technologies
Job Functions :
IT Support
Job Benefits :
Great team culture and work flexibility
Selling Point :
Services
Contact :
Chris Burke
