Systems And Quality Assurance Officer

Convenience Buttons:     Time Remaining 14 days The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform. The work we do at Communities is meaningful and rewarding.

  We bring together vital services that support children, young people, families, and communities to grow and ultimately thrive. Working with the Communities can be both personally and professionally rewarding whether you are working in a front-line role or a corporate role.   All our staff contribute to achieving our common goals, which make a difference in the lives of vulnerable children and families in our communities.

The Opportunity As a Systems and Quality Assurance Officer, you will provide specialist support for the maintenance of Community Services systems to ensure their ongoing effectiveness and responsiveness and to meet the needs of internal and external stakeholders. As part of the role, you will undertake internal audits, monitor Quality Assurance processes, maintain the data bases and information sources of the team; as well as assist with the maintenance and testing of the Directorate’s systems including the Roster Management System.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to Ainsley Howley, Senior Quality Assurance Officer on 0457 052 *** or via email **************@communities.wa.gov.au. There is currently one (1) permanent position available for immediate filling.

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 18 months across the Department of Communities.   Our Offer Communities offers you career progression, variety, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include: 4 weeks annual leave, 3 days additional public sector holidays, 15 days personal leave per annum 3 months long service leave for every seven years consecutive service 14 weeks paid parental leave 11% superannuation, full employer contribution 17.5% Annual Leave Loading Discount on private health insurance Access to flexible working arrangements including working from home or alternate work locations for enhanced work life balance Eligibility to join the fitness passport program (access to 84 gyms across WA from $13.95 per week) Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services Study assistance Comprehensive learning and development opportunities that focus on your career aspirations 5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees.

Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community. Join the Department of Communities Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only: A current resume/CV.

A two (2) page written application addressing the following essential Work Related Requirements (Selection Criteria) as stated on the JDF: (Selection Criteria 1) Extensive knowledge and understanding of Quality Assurance tools and processes.

(Selection Criteria 3) A high level of computer literacy, including the ability to accurately input, maintain and interrogate databases and web-based systems. (Selection Criteria

4) Demonstrated communication, interpersonal and organisational skills, including the ability to effectively coordinate competing priorities. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable). An application form (for hard copy applications only).

Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process. For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Gaby Coronel, HR Advisor, on 0466 415 *** or via email *************@communities.wa.gov.au.

We can also be contacted via the National Relay Service on the following numbers: TTY/voice calls

Integrity and Honesty The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity. In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process.

For more information on these requirements, click here. Equity and Diversity The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day.

We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth. If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Gaby Coronel. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted. Attachments:

Agency Department of Communities Company Information Description The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform. The work we do at Communities is meaningful and rewarding.

  We bring together vital services that support children, young people, families, and communities to grow and ultimately thrive. Working with the Communities can be both personally and professionally rewarding whether you are working in a front-line role or a corporate role.   All our staff contribute to achieving our common goals, which make a difference in the lives of vulnerable children and families in our communities.

The Opportunity As a Systems and Quality Assurance Officer, you will provide specialist support for the maintenance of Community Services systems to ensure their ongoing effectiveness and responsiveness and to meet the needs of internal and external stakeholders. As part of the role, you will undertake internal audits, monitor Quality Assurance processes, maintain the data bases and information sources of the team; as well as assist with the maintenance and testing of the Directorate’s systems including the Roster Management System.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to Ainsley Howley, Senior Quality Assurance Officer on 0457 052 *** or via email **************@communities.wa.gov.au. There is currently one (1) permanent position available for immediate filling.

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 18 months across the Department of Communities.   Our Offer Communities offers you career progression, variety, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include: 4 weeks annual leave, 3 days additional public sector holidays, 15 days personal leave per annum 3 months long service leave for every seven years consecutive service 14 weeks paid parental leave 11% superannuation, full employer contribution 17.5% Annual Leave Loading Discount on private health insurance Access to flexible working arrangements including working from home or alternate work locations for enhanced work life balance Eligibility to join the fitness passport program (access to 84 gyms across WA from $13.95 per week) Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services Study assistance Comprehensive learning and development opportunities that focus on your career aspirations 5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees.

Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community. Join the Department of Communities Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only: A current resume/CV.

A two (2) page written application addressing the following essential Work Related Requirements (Selection Criteria) as stated on the JDF: (Selection Criteria 1) Extensive knowledge and understanding of Quality Assurance tools and processes.

(Selection Criteria 3) A high level of computer literacy, including the ability to accurately input, maintain and interrogate databases and web-based systems. (Selection Criteria

4) Demonstrated communication, interpersonal and organisational skills, including the ability to effectively coordinate competing priorities. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable). An application form (for hard copy applications only).

Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process. For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Gaby Coronel, HR Advisor, on 0466 415 *** or via email *************@communities.wa.gov.au.

We can also be contacted via the National Relay Service on the following numbers: TTY/voice calls

Integrity and Honesty The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity. In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process.

For more information on these requirements, click here. Equity and Diversity The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day.

We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth. If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Gaby Coronel. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted. Attachments