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Form of workAustroads is looking for a Product Manager for the Telematics Application Platform (TAP) – which is a secure, online portal that provides Australian and New Zealand transport agencies with access to data, reports and analytics using telematics data. Based in the Austroads’ Melbourne office, the TAP Product Manager will report directly to the
General Manager of Service Delivery and assumes the responsibility of spearheading the commercial ownership of TAP and its associated services. This role entails comprehensive oversight of data management, analytics, and user support for the TAP portal to facilitates maintenance of high-level oversight and sustained excellence of the TAP portal. Key to this role is a deep understanding of customer needs, values, and requirements.
The TAP Product Manager is tasked with actively seeking feedback and insights from customers, end-users, and market trends, thereby informing the continual evolution and enhancement of the product roadmap. This involves employing various methodologies such as testing, analytics, and user engagement to…
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