Team Leader ICT Services

Team Leader ICT Services

NEWMAN | PERMANENT | FULL TIME | #290

BASE SALARY UP TO $100,000 p.a.
SUBSIDISED HOUSING or LIVING ALLOWANCE
RELOCATION EXPENSES

Up to 21% Superannuation Contribution* | Relocation expenses up to $10k intrastate or $15k interstate | Subsidised Housing or Living Allowance up to $20K | Eligibility for Long Service Leave | Paid Parental Leave | Uniform Allowance | Employee Assistance Program | 50% Discount on Shire facilities & services

The progressive Shire of East Pilbara, the largest local Government Authority in Western Australia, servicing the town sites of Newman, Marble Bar, Nullagine and local communities, is offering an exciting opportunity to join our team.

Join the journey to creating the incredible as our Team Leader ICT Services

Do you have?

• A relevant tertiary qualification in Information Technology or a related field, or equivalent industry certification and experience.
• Minimum of 3 years of experience in a similar ICT Team Leader role, preferably in a Microsoft dominant environment.
• Proven understanding and utilisation of ICT Management Tools to deliver continuous improvement and set up an ICT infrastructure Service Management platform.
• Experience with and an in-depth understanding of Microsoft Entra ID, Microsoft ECO systems, LAN/WAN network environments, firewalls, monitoring tools, encryption/cyber security systems and wireless systems.
• Proficiency in technologies: Windows 10/11 Entra ID (Azure AD) as part of the Microsoft 365 Business premium offering, MS Teams, printer technologies, Microsoft 365ICT cyber security systems that covers endpoint devices including BYOD, and HP network devices and Fortigate firewalls.

To be successful in this role, you will have demonstrated experience in developing, implementing, documenting, and monitoring delivery of infrastructure service functions including the development of SLAs and a service catalogue; incident management; change management; and request management. You will have demonstrated leadership skills, strong communication skills (written and verbal), high-level problem-solving skills and a strong work ethic. You will have the ability to build and maintain relationships and negotiate with a range of stakeholders, vendors and business application owners, ensuring roles and responsibilities are clearly established and maintained.

Join a Team working with passion and purpose aimed at proactively achieving the Shire’s Vision and Objectives while living its values of Leadership with HEART -Honesty, Excellence, Accountability, Respect and Teamwork.

For role specific enquiries, please contact Peter Smith - Manager Digital Transformation on (08) 9175 8***.

Next steps – Applicants are requested to submit an up to date resume and cover letter addressing the essential criteria in no more than 3 pages. Please find the application button below.

Closing Date: 15/07/2024 4:00 PM W. Australia Standard Time

Applications close at 4:00 pm on the specified closing date ,however the Shire reserves the right to appoint the right applicant to this position prior to this time - Canvassing of Councilors or Selection Panel Members will disqualify

* Subject to employee superannuation contribution