Property Services Team Leader

The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform.

Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.

Housing Management Services manages approximately 39,000 tenancies across the State. Government Regional Officers Housing (GROH) and Community Housing (rental housing managed by Local Government or non-Government not-for-profit Organisations) and Bond Assistance (interest-free loans to obtain accommodation in the private rental market) fall under Housing management, with close links to Aboriginal Housing.

The Department of Communities - Housing also has a strong focus on providing home ownership opportunities to Public Housing Tenants.

The Opportunity As a Property Services Team Leader you will be responsible for managing the coordination and delivery of quality Asset Management services through supervising and providing leadership to an allocated number of Property Services Officers.

The role assists the Manager Property Maintenance by acting as a mentor to guide Property Services Officers and implement, maintain and enhance Asset Management and customer service standards.

This position reports to a Manager Property Maintenance, within the Metropolitan Region as part of the Asset Management Portfolio within Housing Management Services. There is daily contact with the Department’s Maintenance Contractors, ongoing contact with Departmental staff at a range of levels, and with Tenants, face to face, by phone and in writing.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Paul Godfrey, Manager Property Maintenance, on 0432 833 *** or via email at ************@communities.wa.gov.au.

The successful applicant or applicants assessed as suitable through this process may receive further offers of permanent employment in this or similar roles.

Join the Department of Communities Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:

1. A current resume/CV.
2. A three [3] page written application addressing all the Work Related Requirements (Selection Criteria) as stated on the JDF.
3. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
4. An application form (for hard copy applications only).

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Courtnie Hayes, HR Advisor, via email on *************@communities.wa.gov.au.

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls - 133 677

Speak & Listen - 1300 555 727

SMS relay - 0423 677 ***

Integrity and Honesty The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity. 

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.  

Equity and Diversity

The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Courtnie. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.

Attachments:
- Application Form
- Information for Job Applicants
- JDF - Property Service Team Leader (Service Delivery) - L5.docx

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