AddressWorkSafe is Victoria's workplace health and safety regulator. We are also the workplace injury insurer. Our job is to reduce workplace harm and improve outcomes for injured workers. This is our promise to the Victorian community and the reason we exist.
Team Leader - Licensing
- $128,755.00 per annum + superannuation
- Full time, ongoing opportunity
- Geelong location (Hybrid working model - 3 days in the office)
Come and join a progressive and rewarding business to protect our workers and return them home safely every day.
About the role
This position reports to the Manager, Licensing and sits within the Advisory & Licensing Division. The role is responsible for leading a team of licensing staff which assess, analyse and formulate recommendations regarding licensing applications and renewals in accordance with the Occupational Health & Safety Act 2004, the Dangerous Goods Act 1985 and associated regulations.
The Team Leader - Licensing is required to identify emerging operational and policy issues affecting the licensing requirements for WorkSafe and the Victorian community and be the key operational lead for internal and external stakeholders of the Licensing Branch.
The role is also responsible for ensuring that corporate and statutory key performance indicators (KPI's) are achieved by the Licensing Branch while ensuring that the quality of decisions are maintained at a high standard.
Key accountabilities:
- Provide leadership and guidance to a team of Licensing Officers and Senior Licensing Officers ensuring the delivery of a high level of customer service and support to the Victorian community
- Leading and performance management of Licensing Officers and Senior Licensing Officers ensuring activity levels and service quality is achieved
- Drive morale, motivation and engagement of team
- Continually work towards improving business performance and processes
Please ensure you click here to view the Position Description provided for additional information on accountabilities for this role.
About you
You are an experienced Team Leader passionate about making a difference. You have demonstrated experience leading teams from within a contact centre environment. Your communication and organisational skills are highly developed and you enjoy making a positive impact on your team and stakeholders. You are a natural leader with exceptional team building skills. You will also possess:
- Proven experience as a team manager, including the ability to provide regular feedback and undertake performance discussions against clearly defined goals and objectives.
- Excellent influencing, negotiation and representation skills as well as the ability to work collaboratively with team members and internal/external stakeholders to drive shared outcomes.
- Effectively contribute to achievement of the team and organisational goals/objectives by assisting others through the provision of advice and direction.
- Demonstrated ability to liaise in a professional manner with a diverse stakeholder group including senior management, employer groups, unions and internal stakeholders.
- Keep updated with changes to legislation and guidance, both national and local. Strong ability to undertake effective research and analyse impact on current systems and practices and where appropriate propose changes to working and operating practices. Understand and act in accordance with polices and directives current at the relevant time.
- Solid knowledge & understanding of the relevant provisions in the Occupational Health & Safety Act 2004, the Dangerous Goods Act 1985 and associated regulations. (Desirable)
Working with Us
At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.
We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders.
What's next?
Applications close 11:00pm on Monday 24th June 2024. Click the link to apply, and join us in making a difference to Victorian lives.
Only people with the right to work in Australia may apply for this position. You may be required to undergo a National Police Check (and/or Medical Assessment) as part of the recruitment process.
Candidate screening may take place prior to the advertisement closing, so get your application in.
For further enquiries please contact Bree Jackson via email ***************@worksafe.vic.gov.au
About us
WorkSafe Victoria plays a critical role in the lives of Victorian employers and workers - as the state's health and safety regulator and as the manager of Victoria's workers compensation scheme. In both capacities, employers and workers are at the heart of our service. Our aim is to keep all workplaces healthy and safe, and to deliver high quality care and treatment when workers are injured.
Our future
WorkSafe's Strategy has our core purpose front of mind - reducing workplace harm and improving outcomes for injured workers. We don't shy away from the importance of our purpose to the Victorian community, that's why we have a stated ambition to be world leading.
We want Victoria to be the safest place to work in Australia and one of the safest in the world; and we aspire to be a world leader in return to work after a workplace injury.
WorkSafe are striving to build a diverse workforce that reflects the Victorian community we serve.
