Address Salary: $96K + super + not for profit salary packaging Permanent Full Time | 35 hours a weekLocation: Rosny Park, TAS 7019Make a meaningful difference to the lives of Australians in need
Life at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.
Your OpportunityMission Australia Housing (MAH) is an established and progressive, Tier One National Community Housing Provider of social and affordable housing and also provides both tenancy and asset management services for a number of third party organisations and private investors
We seek to offer a pathway away from homelessness by providing good-quality housing that enables people to participate in their communities. Team Leader will be responsible for ensuring the delivery of a wide range of tenancy and property management services to clients from various backgrounds including clients with high complex needs.Your key responsibilities will be to:Manage and monitor the human, financial and physical resources allocated to you and work within budgetsBe responsible for all tenancy management activities in the surrounding regionReview and monitor KPI’s such as arrears, vacant property processes etc. in line with policy and procedureDevelop good working relationships with external and internal stakeholdersFormulate various reports to monitor tenancy needs and trends and provide direction to relevant partiesSupport the Regional Manager in preparation of tenders and EOI when necessaryEffectively coordinate, advise and lead the team and ensure that a diverse range of training and development activities are available Provide regular policy and program advice to managers in relation to the development of property and service plansPrepare high-level projects documents, business case proposals, reports and submissions for senior managementMaintain MAH data and records in a quality manner to facilitate planning, quality management and reporting Represent MAH at Magistrate’s Court hearings when necessaryThis pivotal position will also provide guidance, support, collaboration and cooperation to the asset, community development, services and stakeholder engagement teams of Mission Australia and Mission Australia Housing as well as external stakeholders including Local and State Government.Requirements for successPrevious experience as a Team Leader or ManagerExperience within the Community Services SectorExperience and understanding of social housing principles and practices, ensuring a comprehensive approach to program implementation.The ability to build networks within the social housing sectorWell-developed time management skills and the ability to manage a range of tasks at any given time.Track record of success in your ability to deliver positive client outcomes and sustain social housing tenanciesExcellent written and verbal communication skills and the ability to influence across all levelsProficiency in MS Office including Excel reporting and presentation…
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