Address
Salary· You are a leader that inspires
· Together we are building a better, simpler bank
· Based in our Cairns Business Centre!
See yourself in our team
Our Regional and Agribusiness Banking team is committed to supporting businesses across Australia and helping to build and enhance the financial well-being of our regional business customers and communities.
Our advanced technology solutions allow our people to provide invaluable support to our clients as we help them lead their businesses into the future.
Our team is committed to understanding our clients and delivering insights and creative solutions to drive sustainable business growth.
Do work that matters:
Taking a key leadership role and using your ability to coach and develop others, you will lead a team of Analysts and Account Managers as well as being responsible for actively driving the uplift of overall capability. Your team will support front line bankers who manage customers with complex financial needs and turnover between $3m – $150m.
More specifically, you will:
· Role-model and lead the delivery of best practice Service, and outcomes that meet credit and compliance requirements;
· Work collaboratively with peers, business partners and stakeholders to build strong and effective relationships and ensure your team are meeting business needs;
· Drive a customer centric culture by ensuring your team provide responsive, professional and quality service that meets the needs of our people and clients, and positively contributes to NPS;
· Focus on ensuring that frontline staff have the necessary capability to consistently deliver exceptional service within an operationally compliant framework;
· Proactively identify and assess risk within the business and share best practice insights that will be used to drive and support course correction;
· Drive a productivity mindset, and maintain a continuous improvement focus to implement practical process improvements across the business;
What are we looking for?
We are looking for a Team Manager with demonstrable ability to engage, lead and guide a team. You will support your team to help them achieve their goals and drive a culture of accountability in the team. In order to be successful you will have;
· Demonstrated experience as a senior analyst with a strong risk mindset and credit skills. Whilst experience at a leadership level is highly regarded, consideration will also be given to applicants where leadership is in their career development plan and they can demonstrate a track record of high performance as a senior member of the team;
· Strong financial services industry experience, including experience within a sales and/or risk role;
· Extensive knowledge of bank and financial services products and services and strong commercial acumen.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 01/04/2024
