Technical Business Analyst

Why Scentre Group?

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Our purpose is to create extraordinary places, connecting and enriching communities.

We partner with the world’s leading retail brands to create the places more people choose to come, more often, for longer. Our 42 physical destinations are the heart of our business because we are passionate in our belief that people want to come together in the real world.

We are ambitious to grow, by expanding and enhancing the total Westfield experience through technology, digital products, data and differentiated customer experiences.

We offer our people:

• Market leading benefits including, 5 weeks of annual/life leave, 18 weeks parental leave (no waiting period), volunteer days to work with our charity partners, health and wellbeing discounts, and the ability to purchase extra annual leave
• Diverse career paths across our vertically integrated business
• A strong people culture. We encourage our people to innovate, be curious and drive their career to its full potential

Your opportunity

We have an exciting opportunity for an experienced Technical Business Analyst to join our Product and Design team for a 12 month fixed term contract. With a focus on our customers Parking Experience, you will be effectively engaging with business stakeholders to understand their business and technology requirements and translate them into technical specifications for build by the Engineering team.

You will leverage your analytical and technical skills to gather and document requirements, perform feasibility studies, and develop business cases for new initiatives as required. You will be working closely with the business stakeholders, to capture requirements and work with the Engineering team, to break down the work into discrete deliverables with the corresponding data specifications.

You will be representing the business stakeholder during day to day execution of initiatives or issue triage, support the teams agile delivery ceremonies and continuously improve the quality of our technology solutions.

You will have overall accountability for:

• Collaborate with stakeholders, project managers, and developers to gather and document business requirements and translate them into technical specifications
• Conduct in-depth analysis of current systems, data flows, and business processes to identify gaps and propose suitable technology solutions.
• Facilitate effective communication between business stakeholders and technical teams, ensuring a clear understanding of requirements and expectations.
• Support the development, testing, and implementation of technology solutions, ensuring they meet quality standards and align with project timelines.
• Ensure solution delivers to business needs adhering to architecture principles and roadmap.
• Break down delivery into cohesive elements and prioritise with business owners
• Collaborate with engineering and business stakeholders to design and manage roadmaps and timelines. 
• Facilitate and lead squad ceremonies
• Support the technology and business stakeholders in initiative brief development

What will set you apart from the rest?

• Proven experience working as a Technical Business Analyst or similar technical role within the parking space
• Knowledge of Parking ecosystem technologies (examples: Skidata, TMA, Advam, Stripe)
• Strong analytical and problem-solving skills, with the ability to break down complex business processes and translate them into technical requirements
• Strong understanding of software development lifecycles and methodologies, including Agile and Waterfall
• Excellent written and verbal communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
• Strong interpersonal and collaboration skills, with the ability to work effectively in a cross-functional team
• Detail-oriented, with a focus on accuracy and quality
• Ability to prioritize and manage multiple deadlines simultaneously
• Strong knowledge of business process modeling and improvement techniques
• Familiarity with data governance principles
• Ability to run standups
• Collab and Delivery tools knowledge - eg. SharePoint, OneDrive, Teams, Slack, JIRA, Confluence, Miro

Additional, skills or experience:

• Growth mindset and open to ‘learn-it-all’
• Actively listen to other team members – regardless of position
• Open to new ways of solving problems
• Focuses on communicating the problem over the fanciest solution
• Focuses on designing reusable data assets for the organisation
• Able to accept and action feedback
• Keen to partner with other functions to deliver the best outcome
• Self Manages
• Owns problems end to end, removing technology blockers in a matrix organization
• Has an understanding of operational factors for ensuring availability, reliability and security in all solutions.
• Understand and articulate the solution options and decision using the DACI framework.

Our diverse and inclusive workforce is not only something we’re proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work every day. This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.

NO AGENCIES: We will not require any support from recruitment agencies and please refrain from sending unsolicited resumes to Scentre Group employees in relation to our advertised roles. We source directly for our roles and only direct application’s will be considered.