AddressOur client is a leading automotive support provider in Australia, dedicated to transforming roadside assistance through cutting-edge technology. With a commitment to innovation, they offer comprehensive solutions, leveraging cloud services and a versatile tech stack to ensure the safety and efficiency of drivers on the road.
Our customer is truly a pioneering business on its own domain, and they strongly believe that the true benefit of information technology is utilising it to unlock innovation that enables greater operational efficiency and better business effectiveness.
This role offers a hybrid work arrangement, facilitating a balance between in-office collaboration at our Sydney CBD premises and the flexibility of remote work. Our IT division thrives within a small, agile team setting, where each member’s contribution is crucial and valued.
The Opportunity:
We are looking for a Business Analyst that demonstrates a strong ability to bridge business concepts with technical solutions. This opportunity is about delivering technology focussed initiatives and projects within our operational division and requires someone that is best suited to working within an innovative environment.
About You:
The ideal candidate will be a confident communicator with a delivery focussed mindset that is skilled at working with people and committed to achieving business-driven outcomes. An ability to develop robust relationships with impacted stakeholders and to communicate between technical and non-technical audiences effectively will be key to ensuring success within this role and organization.
- Bachelor’s degree in business, IT, or a related field.
- Minimum of 2 - 3 years experience as a Business Analyst working on technology-centric projects focusing on business processes, data, APIs and UI.
- Exceptional analytical capabilities with the ability to simplify complex concepts for a non-technical audience.
- General proficiency ranging across Word, Excel, PowerPoint, Visio, Jira, Confluence, etc.
- Proficiency in using SQL for data related needs.
- Preferred (but not essential) proficiency in various technologies and development languages including AWS, Elixir, Phoenix, Python, Go, React, NodeJS, PHP, Postgres.
- Experience in leading and supporting projects coupled with strong planning, organisation, and time management skills.
Key Responsibilities:
- Lead the assessment, refinement and improvement of business processes utilising various tools including process and customer journey maps.
- Work with in-house teams and vendors to deploy technology solutions for new application builds, features, automation and modernisation
- Capture insights, findings and requirements through conducting workshops, meetings and presentations.
- Analysis and development of scope and requirements from high-level through to detailed documentation utilising a mix of agile and waterfall techniques including development of features, user stories and business requirements documentation
- Understanding of data and reports for development of business insights
- Ability to develop business relationships with business stakeholders, tech-teams, solution vendors and clients
- Working with various stakeholders to test and validate the effectiveness of a solution
- Delivery focused and experienced in working within the software development life-cycle with adherence to objectives and timelines.
- Development of procedural documentation.
If you are interested in the position, are available quickly and believe that your skill set is suited to the requirements then please put forward your application via the APPLY button.
Additional information
- Work with the latest cutting edge tech - Elixir, React, Node.js, Postgres
- Hybrid working, perfect for work life balance
- Exciting and innovative projects with leading automotive brands
